The previous system shutdown was unexpected

Anonymous
2023-12-10T09:27:12+00:00

I keep getting consistent bsod

This is what I found in event log

I have tried:

  • check, scan, restore health & scansfx in cmd and found no corrupt files
  • Doing full scan of the microsoft safety scanner and nothing wrong, too
  • Download win11 ISO: my PC can't run the setup & this event pop up:

Faulting application name: SetupHost.exe, version: 10.0.22621.1, time stamp: 0xdac8cfb7

Faulting module name: ntdll.dll, version: 10.0.22621.2506, time stamp: 0xbced4b82

Exception code: 0xc00000f0

Fault offset: 0x000000000010c7a9

Faulting process id: 0x0x478

Faulting application start time: 0x0x1DA2B394B43FAB2

Faulting application path: C:$WINDOWS.~BT\Sources\SetupHost.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: ea0b57e0-023d-4f07-9621-91d1a92248e9

Faulting package full name: 

Faulting package-relative application ID: 

Is there any other way for me to fix this problem?

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 936.1K Reputation points Independent Advisor
    2023-12-11T11:03:04+00:00

    Rest assured there is nothing you did or malware that caused this, it is just hardware failure

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  2. Anonymous
    2023-12-11T11:01:40+00:00

    Copy that, I will go to the acer store tomorrow.

    My question is, do you what cause my Ram to get errors? Malware? Or I misclicked anything?

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  3. DaveM121 936.1K Reputation points Independent Advisor
    2023-12-11T10:58:46+00:00

    Those errors indicate your RAM has a hardware issue, it is not a software problem that can be fixed, the RAM needs to be replaced.

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  4. Anonymous
    2023-12-11T10:55:42+00:00

    ImageThis is the last result

    1000 errors, do you know the cause for this?

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  5. DaveM121 936.1K Reputation points Independent Advisor
    2023-12-11T10:52:33+00:00

    You can stop that scan, that does indicate the system crashes are caused by your RAM, it will need to be replaced.

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