The previous system shutdown was unexpected

Anonymous
2023-12-10T09:27:12+00:00

I keep getting consistent bsod

This is what I found in event log

I have tried:

  • check, scan, restore health & scansfx in cmd and found no corrupt files
  • Doing full scan of the microsoft safety scanner and nothing wrong, too
  • Download win11 ISO: my PC can't run the setup & this event pop up:

Faulting application name: SetupHost.exe, version: 10.0.22621.1, time stamp: 0xdac8cfb7

Faulting module name: ntdll.dll, version: 10.0.22621.2506, time stamp: 0xbced4b82

Exception code: 0xc00000f0

Fault offset: 0x000000000010c7a9

Faulting process id: 0x0x478

Faulting application start time: 0x0x1DA2B394B43FAB2

Faulting application path: C:$WINDOWS.~BT\Sources\SetupHost.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: ea0b57e0-023d-4f07-9621-91d1a92248e9

Faulting package full name: 

Faulting package-relative application ID: 

Is there any other way for me to fix this problem?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

46 answers

Sort by: Newest
  1. Anonymous
    2023-12-21T10:17:20+00:00

    And also its very expensive (370 usd)

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-12-21T10:16:17+00:00

    Hey dave, after a long time they reached back to me and said that the main board need to be fixed

    Is ram a main board?

    Was this answer helpful?

    0 comments No comments
  3. DaveM121 935.7K Reputation points Independent Advisor
    2023-12-12T12:51:46+00:00

    Glad to help!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-12-12T12:48:37+00:00

    I hope blue screen go away after this

    Thank you so much for helping me! I also gain a bit knowledge in fixing computer thanks to you man :)

    Was this answer helpful?

    0 comments No comments
  5. DaveM121 935.7K Reputation points Independent Advisor
    2023-12-12T12:29:23+00:00

    You have Hynix RAM installed, I do not know if it is SDRAM or not, but it is not costly RAM, that is a cheap make of RAM.

    Was this answer helpful?

    0 comments No comments