The previous system shutdown was unexpected

Anonymous
2023-12-10T09:27:12+00:00

I keep getting consistent bsod

This is what I found in event log

I have tried:

  • check, scan, restore health & scansfx in cmd and found no corrupt files
  • Doing full scan of the microsoft safety scanner and nothing wrong, too
  • Download win11 ISO: my PC can't run the setup & this event pop up:

Faulting application name: SetupHost.exe, version: 10.0.22621.1, time stamp: 0xdac8cfb7

Faulting module name: ntdll.dll, version: 10.0.22621.2506, time stamp: 0xbced4b82

Exception code: 0xc00000f0

Fault offset: 0x000000000010c7a9

Faulting process id: 0x0x478

Faulting application start time: 0x0x1DA2B394B43FAB2

Faulting application path: C:$WINDOWS.~BT\Sources\SetupHost.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: ea0b57e0-023d-4f07-9621-91d1a92248e9

Faulting package full name: 

Faulting package-relative application ID: 

Is there any other way for me to fix this problem?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-12-21T10:16:17+00:00

    Hey dave, after a long time they reached back to me and said that the main board need to be fixed

    Is ram a main board?

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  2. DaveM121 936.1K Reputation points Independent Advisor
    2023-12-12T12:51:46+00:00

    Glad to help!

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  3. Anonymous
    2023-12-12T12:48:37+00:00

    I hope blue screen go away after this

    Thank you so much for helping me! I also gain a bit knowledge in fixing computer thanks to you man :)

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  4. DaveM121 936.1K Reputation points Independent Advisor
    2023-12-12T12:29:23+00:00

    You have Hynix RAM installed, I do not know if it is SDRAM or not, but it is not costly RAM, that is a cheap make of RAM.

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  5. Anonymous
    2023-12-12T12:21:36+00:00

    Hey Dave, I went in the store today. They said thay they need 3-5 days to make sure the blue screen is caused by ram.

    Do you know which ram is likely to get infected? Sram or dram?

    I'm really nervous cause sram is very pricy

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