Bluescreen DRIVER_IRQL_NOT_LESS_OR_EQUAL

Anonymous
2023-12-25T16:02:56+00:00

So i bought new pc yesterday to play games specs:

Gigabyte MB B760 gaming x motherboard

G.skill trident Z5 DDR5-6600 CL34 32gb ram

Gigabyte rtx 4060 eagle oc 8gb

2x kingston nvm m.2 ssd

deepcool 750W

intel i5-13500

deepcool cpu cooler

Firstly i installed windows 10 and start playing games in STEAM, but maybe 5-10min gaming, games close and going to desktop or back to steam. I tried a lot of things and also installed windwos 11, same thing play 5-10minutes then back to desktop no errors.

But just now i got bluescreen and i used bluescreenviewer and it was that error DRIVER_IRQL_NOT_LESS_OR_EQUAL.

Also i add some minidump files to check https://drive.google.com/file/d/13qbuhqumJzp4kZext\_CyoZVgN6xevtxe/view?usp=sharing

Can i get some ideas to do?

Windows for home | Windows 11 | Gaming

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  1. DaveM121 936.1K Reputation points Independent Advisor
    2023-12-25T16:36:45+00:00

    Hi, I am Dave, I will help you with this.

    Your minidump file indicates that it is the device driver on your Nvidia graphics card that is causing the system to crash

    You should completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the Nvidia device driver.

    A slightly older version of that driver is more stable than the latest version.

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  2. Anonymous
    2023-12-26T13:17:07+00:00

    Hi Dave, i installled DDU utility and uninstalled nvidia drivers and then i took new ones in nvidia homepage.

    I played again 5-10min now it wasn't bluescreen thankfully but game closed and pop up to the desktop why?

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  3. DaveM121 936.1K Reputation points Independent Advisor
    2023-12-26T13:22:44+00:00

    That can be caused b many things, not usually the graphics drivers, did that only happen once?

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  4. Anonymous
    2023-12-26T13:25:18+00:00

    No it never worked, few days back i bought that. And installed steam starting gaming and every time 5-10minutes and close game randomly to the desktop and yesterday was that bluescreen, but right now again closing randomly. i don't know where to start.

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  5. DaveM121 936.1K Reputation points Independent Advisor
    2023-12-26T13:30:40+00:00

    When the game is running on your PC, check in Task Manager - Performance, to see if the game is running on the Nvidia graphics card or on the integrated Intel UHD Graphics 770

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