unexpected store exception stuck in bios

Anonymous
2024-02-14T13:28:26+00:00

My pc had a blue screen unexpected store exception.

Now every boot my pc is stuck in the bios. I unplugged all usb's apart from mouse and keyboard and have resetted bios settings to default. I have a kingston kc3000 m.2 ssd and an extra hdd. I was playing a game and had lots of chrome tabs open. Everything on the m.2 device list says not present! My ssd is only a year old. Ive tried reseating it and placing it in a different slot.

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 935.7K Reputation points Independent Advisor
    2024-02-15T13:07:14+00:00

    1

    I doubt your SSD is dead, though it may be,, this is usually just a driver issue causing the drive not to be seen during the installation.

    2

    Okay, try that method they have provided, to see if it is successful (I doubt it).

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  2. Anonymous
    2024-02-15T16:12:06+00:00

    it didnt work, i dont understand where the drivers come into play. are drivers stored on the motherboard or the drive itself? as in, if i connect my ssd to my laptop with an encasing will it work then if its not dead or would it still need working drivers. or would my laptop need drivers at that point? does ssd to usb even work at all?

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  3. DaveM121 935.7K Reputation points Independent Advisor
    2024-02-15T16:16:24+00:00

    it would be a good idea to connect that drive to your laptop in a USB case to see if that drive is working correctly to rule that out as the underlying problem.

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  4. Anonymous
    2024-02-17T12:52:35+00:00

    The ssd comes up as usb drive F: but it is not accessible. crystaldiskinfo does not detect it, neither does diskdrill. the chkdsk command cannot open volume for direct access

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  5. DaveM121 935.7K Reputation points Independent Advisor
    2024-02-17T12:58:43+00:00

    That sounds like there is a physical problem with that drive, it would be best to get it tested at a PC Repair Shop.

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