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My pc had a blue screen unexpected store exception.
Now every boot my pc is stuck in the bios. I unplugged all usb's apart from mouse and keyboard and have resetted bios settings to default. I have a kingston kc3000 m.2 ssd and an extra hdd. I was playing a game and had lots of chrome tabs open. Everything on the m.2 device list says not present! My ssd is only a year old. Ive tried reseating it and placing it in a different slot.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
i pressed next on the first one. it didnt give me an option to select a drive it just started loading and then placed me back on the where do you want to install windows screen with the drives, with only my hdd on there. should i try the other driver files?
I have tried all four. it did not make my ssd show up
Okay, then you do need to contact the support for your motherboard to get a driver from them.
i have emailed them and am waiting for a reply. so far ive also tried using drivers downloaded off of intel's website, those dont work either. could the ssd be dead? how do i check this? ive already ordered a new ssd so i can see if my motherboard detects it and an ssd casing to connect the original with my laptop through usb. would that be a way to confirm if its dead or not?
actually i have just received a reply:
Regarding your concern, can you access windows before? Do you see the issue suddecly?
Please clear CMOs referring to the manual, enter BIOS, press F6 to load optimized defaults, check the system drive detected under BIOS->Settings->System Status, press F10 to save and reset to re-install a clean Windows to test again.
There is no need to load driver if you don't use RAID for your system. Thank you!
