"We couldn't connect to Microsoft family right now, so your family on this device might not be up to date. "

I have the same error message: "We couldn't connect to Microsoft Family right now..." I have this issue on two different laptops, one with Windows 10 and the other with Windows 11, which my kids use.

Unfortunately, your solution didn't work. My account is an admin account, and I am logged in with a Microsoft account.

this worked for me https://aka.ms/familyverify need to verify device first.

“We couldn’t connect to Microsoft family right now, so your family on - Microsoft Community

This works!!!!

This dont work, This Family Safety is a Joke, It mostly dont work.

Acounts disconnects randomly or there is message that "We couldnt connect to Microsoft Family righth now..."

Te result is mostly the same, my children can do anything they want with their computer.

I have Family Link on my children phones and it has its pros and cons but it does what it have to do.

Prevent may children to spend to mouch time with phone and let mi filter their apps.

Why Mocrosoft cant do this what Google or Apple can?

I solved it by changing the local account to a microsoft account. This error appeared on a laptop (not the original family device) so I forgot it was not logged in as a microsoft account.

Solution steps:

1. On admin/organizer account: add child accounts, and make sure to log in to them the first time so they are fully set up. (If you go to the "Family & other users" tab now it will still show the error)
2. Then on the admin/organizer account go to Your Info. (If you're having the same issue as me, under your name here it says "Local Account") Hit "Sign in with a Microsoft Account instead."
3. Once that's complete, come back to the "Family & other users" tab, you should see that your child "Can Sign In". If you don't see that hit "Allow".
4. Now log in to the child account and open Microsoft family safety on a browser: account.microsoft.com/family/home, and on the child's page there should show another connected device!