Hi
Welcome to Microsoft community.
It sounds like there may be an issue with your Windows settings or account. Here are a few steps you can try to resolve the issue:
- Make sure you are entering the correct password - double check for any typos or caps lock is on.
- Try restarting your computer and see if that resolves the issue.
- If you are using a Microsoft account to log in, try resetting your password again and make sure to use the new password on your computer.
- Check your computer's date and time settings to make sure they are correct.
- Wait for a while, and then check again if the password can be used to log in correctly.
Please feel free to let me know how it goes.
Best regards
Derrick Qian | Microsoft Community Support Specialist