Why is my windows saying my password is expired?

Anonymous
2024-02-26T14:28:35+00:00

Hello, I've been having an issue the past few hours and I cannot figure out how to fix it, Windows keeps asking me for a password and saying my old one is expired. I have been looking for answers on the internet and they all say that the password that windows is asking for is my Microsoft account password but it keeps saying that it's wrong even though I have reset it and used a different one since I'm still logged in on my phone. I made sure to put the right password in when logged in on my phone and that worked but when I boot up my pc and put that same password in it says it's wrong, please if anybody could help me I'm extremely confused.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

42 answers

Sort by: Most helpful
  1. Anonymous
    2025-05-03T22:08:28+00:00

    My Windows 11 computer says, when I try using the Run applet to launch the desired interface, "This Windows 10 computer cannot blah, blah, blah." When I use Manage on the context menu of This Computer, Local Users and Groups id not one of the items that I may select. It is literally impossible to follow your directions. They're wrong.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-05-03T22:02:04+00:00

    Your information is inaccurate. There isn't any “Local Users and Groups” menu in that woindow. Here's what is there:

    Computer Management (Local)

    System Tools

    Task Scheduler

    Event Viewer

    Shared Folders

    Performance

    Device Manager

    Storage

    Disk Management

    Services and Applications

    That's it. I cannot follow your instructions because it is physically impossible.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-04-30T12:06:08+00:00

    Thanks! Your suggestion works for me

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-04-06T17:20:52+00:00

    I'm having a similar issue, where every time I log into my laptop and get to my desktop, I get a notification stating my password is about to expire, and to use CTRL+ALT+DEL to change it. I have a roommate who also has Windows 11, and he has NEVER ONCE saw this notification in the many months he's had it. Heck I don't even know what password they r expecting me to change, as I use a PIN (the fingerprint login somehow won't recognize the finger used to make it happen) to log into my laptop upon startup, and haven't needed to change my email password EVER, so I don't know what "password" they would even want!!

    Never had an issue with my old Windows 11 being told that my password is going to expire, so I don't know what's going on with this one. HELP!!!

    Turning the laptop off then on again simply shows the notification AGAIN, so that won't make it "go away", I do not understand how or why this is happening so telling me to do something I shouldn't have to really do simply because I never had this issue before nor know exactly what is needed to be able to. I do not know what else to do, as even Google was not helpful in the slightest, and this was the only link that seemed like it would provide any support, but at the same time, seems like support was once again not helpful in the slightest, and more and more ppl seem to be having the issue, and unable to receive support in a SUPPORT FORUM, meant to help get ANSWERS FROM MICROSOFT!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-04-01T15:50:55+00:00

    Thank you!! This worked for me too!

    Was this answer helpful?

    0 comments No comments