2024-02 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5034765) "Something didn't go as planned. No need to worry-undoing changes. Please keep your computer on"

Anonymous
2024-02-16T05:28:33+00:00

HELP please,

Acer SFG16-71 cannot complete 2024-02 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5034765) "Something didn't go as planned. No need to worry-undoing changes. Please keep your computer on"

Laptop fails at 89& to update

DO NOT have Male Ware Bytes installed

Have tried updating manually locally, downloaded the .msu

Hae tried isolating laptop form network, turned off Norton 360, install locally with .msu,

Have 800GB on SSD Drive available space,

Just won't do it.

Some more info for you as it in my system updates and "Needs Attention".

MSU info failed to install locally:

https://www.catalog.update.microsoft.com/Search.aspx?q=KB5034765

https://www.catalog.update.microsoft.com/DownloadDialog.aspx

Download UpdateID cf62e03b-3900-40d9-85fa-05faa930d2c3

Download Updates 2024-02 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5034765) windows11.0-kb5034765-x64_0b9338c4ace818aa52dbef7f674250aeb341f0f1.msu

Acer info:

Device name Acer_SwiftGo16

Processor 13th Gen Intel(R) Core(TM) i7-13700H 2.40 GHz

Installed RAM 16.0 GB (15.7 GB usable)

Device ID F37E4B15-46D0-4545-8812-BC30E26FB4F2

Product ID 00342-21166-61519-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Home

Version 23H2

Installed on ‎2/‎02/‎2024

OS build 22631.3085

Experience Windows Feature Experience Pack 1000.22684.1000.0

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Ramesh 181.9K Reputation points Volunteer Moderator
2024-02-17T01:57:43+00:00

Glad it helped.

It should be set to Manual start.

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  1. Ramesh 181.9K Reputation points Volunteer Moderator
    2024-02-16T17:12:54+00:00

    Enable the App Readiness service. That should resolve the issue.

    For more info, please see my reply to Maik Dießner in the above thread I posted.

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  2. Anonymous
    2024-02-16T23:36:47+00:00

    Thank you Ramesh,

    Step one done, it's in progress./

    I hope its step 1 only lol,

    Meanwhile,

    Can you please explain why my machine, and the others that have this issue, why we have this issue, and others don't?>

    really shouldn't have to go through all these things to complete such an update.

    Allot of people would have no clue.

    I myself have no time.

    ??

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  3. Anonymous
    2024-02-17T00:02:11+00:00

    Enable the App Readiness service. That should resolve the issue.

    For more info, please see my reply to Maik Dießner in the above thread I posted.

    That worked,

    Have my life back thank you soooooooooooo much.

    One last question, do put App services back to disabled or leave it manual?

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  4. Anonymous
    2024-02-17T02:24:19+00:00

    I checked, mine is set to MANUAL, still no help

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