I have been using this Windows desktop fine since this past December (2023). And starting last week, the mouse I had started lagging. So I tried a different mouse and that also started lagging on the computer. I have tried the following: Driver updates Windows 11 reinstall (with data save) Uninstalling mouse driver Updating Windows None of those worked. Any ideas would very much help! EDIT: Plug a wired mouse into your computer

Hi, I am currently talking to Microsoft support. I will communicate back to you if I will have to pursue this step.

I see, if that's the case. Let's try to create a new user profile with admin privileges and check if the same issue will appear. Click the link below for the steps. https://support.microsoft.com/en-us/windows/cre... If the issue does not appear on the new user profile, then there's something wrong with your main user profile. Thank you, Jerico T.

Hi, There are no additional updates. I performed it using a USB drive and then pressing setup in windows file explorer. Followed this from an online guide.

Thank you for providing the screenshot. Upon checking on your manufacturer's website, there's no available updated driver for the mouse. Kindly try to perform the steps below. Press Windows key + I to open settings. Click Windows Update. Click Advanced options. Click Optional updates, check if there are optional updates and install them. Also, you mentioned that you already tried reinstalling Windows. May I ask how did you perform it? Is it the Reset this PC in settings? Regards, Jerico T.

Mouse Stutter in Windows 11

Anonymous

I have been using this Windows desktop fine since this past December (2023). And starting last week, the mouse I had started lagging. So I tried a different mouse and that also started lagging on the computer.

I have tried the following:

Driver updates
Windows 11 reinstall (with data save)
Uninstalling mouse driver
Updating Windows

None of those worked. Any ideas would very much help!

EDIT: Plug a wired mouse into your computer

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Why has Microsoft not fixed this yet? So many people have this issue. It's not a hardware issue, too many people have it. Fix it!

Yes, I have it. For me, If I plug my mouse in to the USB, that is not use wireless, I'm fine.

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84 additional answers

Anonymous

2024-02-21T21:44:14+00:00

Hi,

I am currently talking to Microsoft support. I will communicate back to you if I will have to pursue this step.
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Anonymous

2024-02-21T21:38:11+00:00

I see, if that's the case. Let's try to create a new user profile with admin privileges and check if the same issue will appear. Click the link below for the steps.

https://support.microsoft.com/en-us/windows/cre...

If the issue does not appear on the new user profile, then there's something wrong with your main user profile.

Thank you,

Jerico T.
Was this answer helpful?

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Anonymous

2024-02-21T21:35:07+00:00

Hi,

There are no additional updates. I performed it using a USB drive and then pressing setup in windows file explorer. Followed this from an online guide.
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Anonymous

2024-02-21T21:26:37+00:00
Thank you for providing the screenshot. Upon checking on your manufacturer's website, there's no available updated driver for the mouse. Kindly try to perform the steps below.
1. Press Windows key + I to open settings.
2. Click Windows Update.
3. Click Advanced options.
4. Click Optional updates, check if there are optional updates and install them.
Also, you mentioned that you already tried reinstalling Windows. May I ask how did you perform it? Is it the Reset this PC in settings?

Regards,

Jerico T.
Was this answer helpful?

0 comments No comments