I have been using this Windows desktop fine since this past December (2023). And starting last week, the mouse I had started lagging. So I tried a different mouse and that also started lagging on the computer. I have tried the following: Driver updates Windows 11 reinstall (with data save) Uninstalling mouse driver Updating Windows None of those worked. Any ideas would very much help! EDIT: Plug a wired mouse into your computer

Unfortunately, this only worked temporarily and I have a stuttery mouse again. @Jim Braggaar, I use my MX Master in BT mode, not with the Unifying receiver, so unfortunately your solution doesn't apply to me. I have two identical laptops (both HP Elitebooks) and I only have the issue one of my laptops. The only difference is that one is a managed device (managed by the company I work for, running Win 11 Ent), which is where the mouse works fine, but the other device (running Win 11 IoT Ent, also a corporate device but this one isn't managed) has the problem. It is so frustrating as until about 2 weeks ago there were no issues. Clearly an update somewhere has done something, but based on the really unusual behavior sometimes exhibited relating to displays I'm not really that confident its even Bluetooth related anymore. I did some more testing over the weekend and it does seem to be display related. i use an eGPU at home with an RTX2060. When connected to the eGPU, or when having a monitor connected directly via. HDMI, I get the stutter, but when the laptop isn't connected to an external display, the mouse seems to be alright.

I had the same issue with my Windows 11 laptop. But I find it seems that the problem is related with Power Management. So I check the power for my laptop every time to always avoid using battery. I configured the Windows Power Management to choose best performance. I disabled USB options in the Power Management. It seems the mouse issue is fixed at least in this week.

Logi Options+ will give you the firmware version for any Logtiech devices you have connected (Click on your device in the opening page, then go to Settings -> About). Sadly, mine are all running the latest, so this isn't going to solve my problem.

Even I have started experiencing the same since last few days. Changed batteries but no effect.

Mouse Stutter in Windows 11

Anonymous

I have been using this Windows desktop fine since this past December (2023). And starting last week, the mouse I had started lagging. So I tried a different mouse and that also started lagging on the computer.

I have tried the following:

Driver updates
Windows 11 reinstall (with data save)
Uninstalling mouse driver
Updating Windows

None of those worked. Any ideas would very much help!

EDIT: Plug a wired mouse into your computer

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Why has Microsoft not fixed this yet? So many people have this issue. It's not a hardware issue, too many people have it. Fix it!

Yes, I have it. For me, If I plug my mouse in to the USB, that is not use wireless, I'm fine.

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84 additional answers

Anonymous

2024-12-02T08:45:38+00:00

Unfortunately, this only worked temporarily and I have a stuttery mouse again.

@Jim Braggaar, I use my MX Master in BT mode, not with the Unifying receiver, so unfortunately your solution doesn't apply to me.

I have two identical laptops (both HP Elitebooks) and I only have the issue one of my laptops. The only difference is that one is a managed device (managed by the company I work for, running Win 11 Ent), which is where the mouse works fine, but the other device (running Win 11 IoT Ent, also a corporate device but this one isn't managed) has the problem. It is so frustrating as until about 2 weeks ago there were no issues. Clearly an update somewhere has done something, but based on the really unusual behavior sometimes exhibited relating to displays I'm not really that confident its even Bluetooth related anymore.

I did some more testing over the weekend and it does seem to be display related. i use an eGPU at home with an RTX2060. When connected to the eGPU, or when having a monitor connected directly via. HDMI, I get the stutter, but when the laptop isn't connected to an external display, the mouse seems to be alright.
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Anonymous

2024-11-02T02:16:29+00:00

I had the same issue with my Windows 11 laptop. But I find it seems that the problem is related with Power Management. So I check the power for my laptop every time to always avoid using battery. I configured the Windows Power Management to choose best performance. I disabled USB options in the Power Management. It seems the mouse issue is fixed at least in this week.
Was this answer helpful?

1 person found this answer helpful.

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Anonymous

2024-10-16T12:40:48+00:00

Logi Options+ will give you the firmware version for any Logtiech devices you have connected (Click on your device in the opening page, then go to Settings -> About).

Sadly, mine are all running the latest, so this isn't going to solve my problem.
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1 person found this answer helpful.

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Anonymous

2024-08-08T03:55:48+00:00

Even I have started experiencing the same since last few days. Changed batteries but no effect.
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1 person found this answer helpful.

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