Microsoft Sudoku not saving my daily challenge results

Anonymous
2024-02-08T05:05:14+00:00

After sign in issue resolved, Microsoft Sudoku not saving my daily challenge results.

Windows for home | Windows 11 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-08T08:04:23+00:00

    Hello! I'm Jen, and I'd be happy to help you out with this issue.

    I'm sorry to hear you're experiencing this issue. Please ensure to update the game to the most recent build version and see if it helps resolve the issue. However, if the problem still persists, the Support has advised to submit a ticket through the link below with details about your experience. Thank you.

    https://microsoftcasualgames.zendesk.com/hc/en-...

    https://microsoftcasualgames.zendesk.com/hc/en-...

    Note: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best Regards!

    Jen :)

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  2. Anonymous
    2024-02-09T01:15:55+00:00

    Hi,

    I've noticed you marked my reply as unhelpful. Have you tried submitting a support ticket to the Support Team?

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  3. Anonymous
    2024-03-16T04:44:36+00:00

    Sudoku as of today is not saving daily challenges that have been completed. In addition, when I go to the play store to update as suggested, it won't update. And while I'm asking, why doesn't it let me use the numbers on the keyboard?

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  4. Anonymous
    2024-03-16T22:03:47+00:00

    I have the same problem. So i deleted the game, restarted the pc and then installed the game again. It seemed to work.

    But now the problem is back. So did the same again, but this time it did not work

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  5. Anonymous
    2024-03-20T00:27:42+00:00

    My problem with this error (daily status not updating) began in Mid-March and no apparent solution. I tried an earlier suggestion about using app info to repair and reset. I uninstalled and re-installed. I moved the app to another drive and yet still my daily status does not update. I had a temporary reprieve where on the 17th of Mar my status was kept but 13th-16th and 18th, 19th do not seem to be recording. This is particularly annoying as I have been playing for years and ow this.

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