Microsoft Sudoku not saving my daily challenge results

Anonymous
2024-02-08T05:05:14+00:00

After sign in issue resolved, Microsoft Sudoku not saving my daily challenge results.

Windows for home | Windows 11 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-20T13:37:33+00:00

    I had similar results with the 17th not saving. I had to complete them multiple times before the puzzles from the 17th finally saved. This is ridiculous.

    I have had similar issues once I was able to get it to sign me again. I left the game up for a few days and didn't lose progress, but it shut down overnight and I woke up today to the board being clear from April 10-April 19. The Microsoft team is too smart to not being able to clear the bug. Anyone have Bill Gates's phone number?

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  2. Anonymous
    2024-04-20T02:57:33+00:00

    I had similar results with the 17th not saving. I had to complete them multiple times before the puzzles from the 17th finally saved. This is ridiculous.

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  3. Anonymous
    2024-04-19T01:05:33+00:00

    I have no issues with login. I got an update today (April 18) which at first appeared to save my status after I closed the app and re-opened it. The I tried playing the April 17 games AGAIN. I closed the app and re-opened it with the following results. Are there any job openings for dealing with these issues which have gone on for more than a month? Surely someone can do the job.

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  4. Anonymous
    2024-04-17T16:54:28+00:00

    Even when i saw my "xbox-name" clearly it forgot most of the days in the past, did not save the score etc.. It has clearly something to do with the adds....Those where just 5 seconds but from one day they became much longer, annoying much longer..

    I took my chance to test it to get rid of those annoying adds for the price of one beer in the bar (5 euro), and if it still didn't work i had much more to complain and ask my money back.. But till now it has not forgotten one day..
    It definitely has to do something with the advertisements..

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  5. Anonymous
    2024-04-17T14:03:41+00:00

    I think that the issue with Sudoku (Microsoft Casual Games) not tracking progress has to do with how the app sees an internet connection. I get an internet error, which I can "retry" and it seems to make the games available to play. The value of being logged in is to keep your daily game stats.

    I think the app is not recognizing an internet connection and treats you as a "guest" with no login even though I can see my login to XBox on the upper right corner of the screen, so your daily challenge scores are not tabulating. XBox is seeing me as logged in but the app does not.

    Can they please fix this?????

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