Microsoft Sudoku not saving my daily challenge results

I've always resisted paying for the games I can play online for free - and, like you, I play these daily games for mental acuity. Without having paid any extra, the issue appears to have either resolved itself, of has been resolved by the IT team behind the Zendesk/MS Casual Games technical teams.

I have had this issue many times during the last couple of years. Mostly the saving of results has worked and while frustrating when it didn't work I always replayed the unsaved games and they get saved. Until a couple of weeks ago the game results just would not save. I tried all the tricks I have used in the past with no luck. So I paid $9.99 for a two year subscription. Immediately the game results began saving after I played a game and the saving has worked since without a hitch. Two weeks is probably not enough time to be completely sure but I suspect paying a little money solved the problem.

In retrospect I'm not sure why I cared if the game results were save or not. Like others I got frustrated when the game results were not saved and dutifully replayed many games over and over. But I play these games to maintain mental acuity (at least that's what I think I'm doing) and that gets accomplished whether the results are save or not. I made my subscription not to reoccur an go on with my life.

Thank goodness!! I was getting seriously fed up with seeing the same email appear, "Since we have not heard back from you since our last message a couple of days ago, we are going to consider this issue resolved and will be solving the ticket in our system." At least this time "We hope that is truly the case and you've been able to enjoy our games fully!" is true...

Same here

And today I have progressed to level 3301 three more times and yet each time I came back to the game, it is back to 3300.

See ya. I'll find a game Microsoft doesn't actually look after. This has been ongoing for ages, even with a reported job lodged with them and they couldn't fix it. Idiots.