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Hi, my almost 2-year-old Lenovo laptop runs on Windows 11 Home but is now suddenly saying I need to activate windows.
By the activate troubleshoot button it shows the message "We can't activate Windows on this device because you don't have a valid digital license and product fee. If you think you have a valid license or key, select Troubleshoot below. Error code: 0xC004F012" and when I troubleshoot it returns the message "We can't activate Windows on this device at the moment you can try activating again later or go to the store to buy genuine Windows. (0xc0000022)"
It has a product key I can see it on the activation settings page, and I've used ShowKeyPlus to find both the installed and original keys and tried entering them both however it won't accept them with same "Product key you entered didn't work. (0xc0000022)"
I've tried sfc scannow, no problems and I've reset the computer, and nothing has changed.
Would include screenshots however they are failing to upload.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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WANDAKA LAMARE,
So far as activation is concerned the reference to an organisation usually means a volume licence. If this is your personal device and not supplied by the company you work for the licence is invalid and not your personal licence.
Where did the licence come from.
Did you buy it.
Was it supplied by the manufacturer.
Has it been to a repair shop recently.
Open a Command (Admin) and enter slmgr /dlv [press return] and post back a screenshot of the result.
mine is saying not connecting to your organization but the internet is there.
please help
Not resolved yet
same here have you fixed?
I Mangaed to fix this issue. I had a windows 11 home asus laptop that had windows pre installed and for somereason it just got deactivated out the blue. I followed Fix 2 on this website https://www.minitool.com/news/0xc004f012.html but it did not work the first time around. I found out that i had 2 additional files that were not lining up with the screenshot that was provided in fix 2 so I delete and I redid fix 2 and it manage to fix my problem. The files I deleted had 0kbs and were blanked out so i think it was safe to delete them.
