Windows 11 now not active and won't let me activate. How to fix?

Anonymous
2024-02-16T07:51:18+00:00

Hi, my almost 2-year-old Lenovo laptop runs on Windows 11 Home but is now suddenly saying I need to activate windows.

By the activate troubleshoot button it shows the message "We can't activate Windows on this device because you don't have a valid digital license and product fee. If you think you have a valid license or key, select Troubleshoot below. Error code: 0xC004F012" and when I troubleshoot it returns the message "We can't activate Windows on this device at the moment you can try activating again later or go to the store to buy genuine Windows. (0xc0000022)"

It has a product key I can see it on the activation settings page, and I've used ShowKeyPlus to find both the installed and original keys and tried entering them both however it won't accept them with same "Product key you entered didn't work. (0xc0000022)"

I've tried sfc scannow, no problems and I've reset the computer, and nothing has changed.

Would include screenshots however they are failing to upload.

Windows for home | Windows 11 | Licensing and activation

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  1. Anonymous
    2024-02-27T01:50:04+00:00

    how to activate windows 11,

    i can't get the license of the microsoft office

    i can't use word ,excel,powerpoint ect

    it's alway ask me to repair or get help,or done

    and it a brain new computer .

    i tried several time to install window 10 or 7 seven it not matches.

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  2. Neil D 34,325 Reputation points Volunteer Moderator
    2024-04-26T07:43:33+00:00

    When you first turned on the Surface did it go through the setup routine I mentioned. Asked for Language, Keyboard setup, Wi-Fi, and then an account?

    There is a specific forum for Surface devices and someone there may be able to help better.

    Results in Surface - Microsoft Community or you can edit your original post and change the forum.

    Sorry I was forgetting this is not your thread but you have asked in another user thread.

    In addition. There should be a 25 character licence key in the bios, you can access that as follows.

    To check open the Terminal (Admin) prompt again and enter

    wmic path SoftwareLicensingService get OA3xOriginalProductKey [press return] If it displays a 25 character licence key then get ShowKeyPlus from the Store and enter the key in Check edition.

    If the key comes back as Windows 7 or 8 then that cannot be used to activation Windows 10 or 11.

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  3. Anonymous
    2024-03-31T21:42:16+00:00

    Hi, my almost 2-year-old Lenovo laptop runs on Windows 11 Home but is now suddenly saying I need to activate windows.

    By the activate troubleshoot button it shows the message "We can't activate Windows on this device because you don't have a valid digital license and product fee. If you think you have a valid license or key, select Troubleshoot below. Error code: 0xC004F012" and when I troubleshoot it returns the message "We can't activate Windows on this device at the moment you can try activating again later or go to the store to buy genuine Windows. (0xc0000022)"

    It has a product key I can see it on the activation settings page, and I've used ShowKeyPlus to find both the installed and original keys and tried entering them both however it won't accept them with same "Product key you entered didn't work. (0xc0000022)"

    I've tried sfc scannow, no problems and I've reset the computer, and nothing has changed.

    Would include screenshots however they are failing to upload.

    2c0e962a-f04c-145b-6ead-fb3fc72b6665

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  4. Anonymous
    2024-02-16T09:03:57+00:00

    I have been seeing the activation error since this morning so at least 13 hours by the time of this reply.

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  5. DaveM121 935.7K Reputation points Independent Advisor
    2024-02-16T08:24:03+00:00

    Hi, I am Dave, I will help you with this.

    1

    What version (Home, Pro...etc.) of Windows 11 is currently installed on your PC?

    2

    When you used ShowKeyPlus, did that find an OEM key and if so, what was the exact version of Windows was indicated for the OEM key?

    3

    Click your Start Button, then just type winver and press Enter, please provide a screenshot of the resulting dialog box.

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