windows update error (0x80070643) for kb5001716

Hi, I'm Elise, and I'd be happy to help with your issue.

Could you try the update troubleshooter using these instructions:

https://support.microsoft.com/windows/19bc41ca-...

If this doesn't work, I would next recommend using the SFC tool to try and repair the issue.

For steps on how to use this tool, please see here:

https://support.microsoft.com/topic/79aa86cb-ca...

If this still doesn’t resolve the issue then try a repair upgrade using these instructions:

https://answers.microsoft.com/en-us/windows/for...

Please let me know if you need any further assistance.

Kind Regards,

Elise

Exactly the same issue started to happen several hours ago. I did first two options you've recommended but that didn't help. Don't want to perform a repair-upgrade though. There is definitely something wrong with this KB5001716.

P.S.

* First, there was an update which installed correctly, it's listed in Windows Update Log as "KB5001716, 2024-03"

* Immediately after that, when I checked for updates again, there is another KB5001716 which fails to install.

* Now, my Windows Update Log contains another failed entry for the same KB - "KB5001716, 2023-10" at the top (note that it has older date), with error code 0x80070643

What's wrong now with update KB5001716??

It tries to install and fails when I check my windows updates, obviously. It says "There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070643)"

It tries to install and fails when I check my windows updates, obviously. It says "There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070643)"

I get the same thing, it's like the system tries to install the october version and it fails cause a newer version is installed.

I just hid the update with the windows update hider, it's just a stupid "update to windows 11" nag update anyway and im sure on next tuesdays patch it will be included in that.