your solution suggest that I use the start--> settings --> etc. please explain how to do without start working!!
My Windows 11 Start Button is no longer working.
Hello,
Since yesterday my Windows 11 Start Button is no longer working.
It animates when I click it, but nothing else happens, also, my taskbar keeps switching on and off.
I don't know whether that is relevant or has anything to do with the problem, but two days ago I had Windows updates two days on the trot.
I have tried a number of recommended solutions, like commands in Pwoer shell, sfc /scannow, the DISM commands, updating my graphics drivcer, registry hacks, tried to re-install Windows but gave up when I saw I couldn't keep my files.
In short, none of the above have worked.
The thing is, some things I cannot do, like check my updates etc., as some Windows key commands don't work, eg. Windows + I.
Has anyone got any further advice for me, please?
Thank you very much in advance.
Windows for home | Windows 11 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
53 answers
Sort by: Most helpful
-
Anonymous
2024-07-05T18:01:25+00:00 -
Anonymous
2024-03-19T10:14:16+00:00 Thank you very much for replying, Martin.
However, the solutions you mention are impossible for me unless you know certain shortcuts.
The problem is, my problem is not only restricted to the start button not working, the Windows key combinations don't work either (some still did yesterday), but Windows +I, Windows+R etc. do not work, nor can I type in the search bar.
If you have any other ways of getting to Settings etc., please let me know.
Thank you for your help so far.
-
Anonymous
2025-01-17T18:54:40+00:00 We solved the issue on our virtual machines using the following workaround recommendation from Microsoft proposed by Citrix:
Edit below registry
Key: HKLM\SYSTEM\CurrentControlSet\services\CtxUvi
Value Name: UviProcessExcludes
Type: REG_SZ- Append 'StartMenuExper' ending with semi colon (;).
- Reboot the machine
Source: Start menu may stop responding if KB5048685 installed on Windows 11 22H2/23H2 VDA
-
Anonymous
2025-05-23T23:03:31+00:00 Had same issue. Nothing work to fix it. I gave up and reinstalled windows.
Unfortunately, even in 2025 with all this technology, Microsoft has yet to make a stable product. 🤦
-
Anonymous
2024-04-05T06:35:13+00:00 Hi
I faced the same problem a few days ago. I have two accounts that work fine on my laptop, but when I created a third account I had a problem with Start button. I had tried different solutions but nothing helped. In the end, I found a recommendation in Community to remove/rename C:\Users{Problem account}\AppData\Local\Microsoft\Windows folder using a different account, so the system can re-create it properly. I tried it, Start menu problem is gone, but I had an error with opening files like jpg.
My solution was to delete C:\Users{Problem account}\AppData\Local\Microsoft\Windows\Shell folder using a different account. Now everything works fine.