Camera app shows error "0xA00F4244 NoCamerasAreAttached"

Hi, I read your post sounds good.. but I have no idea how to go about reverting to older drivers nor locating the sensors you mention.

I have an All in One HP Pavillion PC.

According to the Device manager my hardware is a HP 2.0MP high definition webcam (manufactured by Microsoft) and a HP IR Camera but the icons are both grayed out. Clicking on properties, I can see the driver details (none like what you mentioned) and I can Update drivers (done multiple times) and uninstall the device but I am unable to roll back the driver, which is what I feel I really need to do!

I even upgraded to windows 11 thinking that the drivers might sort themselves out but no such luck.

Where do you suggest I go from here in order to a) find the drivers you mention and b) downgrade them?

Thanks for your time

Since I use Norton Driver Updater, I was able to determine which drivers were updated since the last time I used my camera for a Zoom meeting. When I realized the camera was not being detected (subject of this thread), I just went back through the history of updates by Norton Driver Updater and found the Camera Sensor driver had been updated. Norton Driver Updater allows reverting to a previous version. That fixed the detection issue, but the camera video wasn't being processed. I then found the AVStream driver had also been updated at the same time as the Camera Sensor driver, so I reverted that driver and all was well.

Prior to these discoveries, I checked with Samsung and all they wanted me to do was take the laptop to a service center or replace it with the latest model for nearly what I spent for the laptop to begin with!

You might check the WIndows Update/Update History/Driver Updates to see when an update occurred that stopped the camera from working. However, if you are not using a tool such as Norton Driver Updater, you will likely have to take your laptop to service center that specializes in your brand of laptop.

Hi, I read your post sounds good.. but I have no idea how to go about reverting to older drivers nor locating the sensors you mention.

I have an All in One HP Pavillion PC.

According to the Device manager my hardware is a HP 2.0MP high definition webcam (manufactured by Microsoft) and a HP IR Camera but the icons are both grayed out. Clicking on properties, I can see the driver details (none like what you mentioned) and I can Update drivers (done multiple times) and uninstall the device but I am unable to roll back the driver, which is what I feel I really need to do!

I even upgraded to windows 11 thinking that the drivers might sort themselves out but no such luck.

Where do you suggest I go from here in order to a) find the drivers you mention and b) downgrade them?

Thanks for your time

problem not solved

Hi Dan,

I appreciate your comments. Acctually I realize your right in saying that the problem is agnostic to the laptop manufacturer. But as you say, your solution works whith those who have the same Omnivision Camera Sensor OV02C10.

My Camera Sensor is detected as being a "SunplusIT", and I've been trying your solution and I could not find the way.

In a few circumnstances my camara is detected but then neither the Camera App nor any other camera software show any connection with it. In these cases the camera app shows a black screen and starts to be intermitent...
When I connect an external web cam it works fine.

I continue looking forward to a solution to SunplusIT Cameras with Windows 10.

Thank you all.

The issue is agnostic to the laptop manufacturer. It is a bug in the Camera Sensor OV02C10 driver version 64.22000.0.10 and Intel AVStream Camera driver version 64.25982.13.15388, both published by Intel.

The Camera Sensor OV02C10 driver version 63.22000.0.12 and Intel AVStream Camera driver version 63.22000.3.12997 together correct the problems described in this thread. Both drivers must be downgraded together. Downgrading just the Camera Sensor driver will allow the camera to be detected, but the video cannot be processed unless the AVStream Camera driver is also downgraded.

I happened to have a Samsung Galaxy Book 3 Pro 360, but I believe any laptop using the Omnivision OC02C010 camera sensor will have the issue described in this thread if they are using the latest drivers published by Intel. Most people do not update drivers from the time they purchase a laptop. I subscribe to Norton Driver Updater and after these drivers were updated, my camera could not be detected. Rolling the Camera Sensor driver back solved the detection issue, but the video could not be processed. Rolling the AVStream driver back solved that issue.

If you have a different solution, please present it.

Did you try my solution, or ignore it because your built-in camera is not an Omnivision OV02C10?

Hi Dan,

I appreciate your comments. Acctually I realize your right in saying that the problem is agnostic to the laptop manufacturer. But as you say, your solution works whith those who have the same Omnivision Camera Sensor OV02C10.

My Camera Sensor is detected as being a "SunplusIT", and I've been trying your solution and I could not find the way.

In a few circumnstances my camara is detected but then neither the Camera App nor any other camera software show any connection with it. In these cases the camera app shows a black screen and starts to be intermitent...
When I connect an external web cam it works fine.

I continue looking forward to a solution to SunplusIT Cameras with Windows 10.

Thank you all.

The issue is agnostic to the laptop manufacturer. It is a bug in the Camera Sensor OV02C10 driver version 64.22000.0.10 and Intel AVStream Camera driver version 64.25982.13.15388, both published by Intel.

The Camera Sensor OV02C10 driver version 63.22000.0.12 and Intel AVStream Camera driver version 63.22000.3.12997 together correct the problems described in this thread. Both drivers must be downgraded together. Downgrading just the Camera Sensor driver will allow the camera to be detected, but the video cannot be processed unless the AVStream Camera driver is also downgraded.

I happened to have a Samsung Galaxy Book 3 Pro 360, but I believe any laptop using the Omnivision OC02C010 camera sensor will have the issue described in this thread if they are using the latest drivers published by Intel. Most people do not update drivers from the time they purchase a laptop. I subscribe to Norton Driver Updater and after these drivers were updated, my camera could not be detected. Rolling the Camera Sensor driver back solved the detection issue, but the video could not be processed. Rolling the AVStream driver back solved that issue.

If you have a different solution, please present it.