Camera app shows error "0xA00F4244 NoCamerasAreAttached"

Reported
Anonymous
2024-03-24T00:28:08+00:00

How do I resolve this camera issue? Camera app shows error "0xA00F4244 NoCamerasAreAttached"

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

223 answers

Sort by: Most helpful
  1. Anonymous
    2024-07-05T18:12:42+00:00

    SOLVED!

    I use Norton Driver Update to keep the device drivers current on my Samsung Galaxy Book 3 Pro 360. At least one of these two (2) device drivers got updated and caused the issue with CAMERA NOT FOUND. I suspect the first one, given the name of the driver, but since the camera is now working, I am afraid to update the second one to the latest version. If I determine the Intel(r) AVStream Camera driver is not the culprit, I will update this thread. For now, I am just pleased my camera is working again and it is not a hardware issue.

    1. Camera Sensor, 63.22000.0.12, January 5, 2023
    2. Intel(r) AVStream Camera, 63.22000.3.12997, July 2, 2023

    Microsoft Support had me do an in-place Windows 11 re-install that updated Windows 11 and all device drivers, but it did not solve the issue with CAMERA NOT FOUND.

    Samsung Support tried updating device drivers to the latest as well, but of course, they failed to correct the issue as well since the problem is with the current version of these device drivers. All they could recommend was sending the laptop back to a Samsung Service Center (2-4 weeks without a computer), or doing a factory reset which would wipe out all of my apps and data. They even offered me a $400 trade-in allowance to purchase a $1,800 Book 4 laptop.

    More information, the device driver versions that did NOT work are:

    1. Camera Sensor, 64.22000.0.10
    2. Intel(r) AVStream Camera, 64.25982.13.15387

    I may try reverting the Intel(r) AVStream Camera driver to the latest and if I do, I'll report the results.

    UPDATE:

    I reverted the Intel(r) AVStream Camera driver from the one that I know works, 63.22000.3.12997, to 64.25982.13.15387 and even to a newer version 64.25982.13.15637 April 14, 2024, and neither work. The camera is found, which is to say the original issue with CAMERA NOT FOUND is directly correlated to the Camera Sensor driver, as I suspected. By reverting the Camera Sensor driver to 63.22000.0.12, your camera will be found. The issue with the 64.25982.13.15387 and .15637 drivers is that the camera CANNOT BE STARTED. Now, it may be both drivers have to be of the 64.xxx series, but until Microsoft gets its act together to fix that series of drivers, stay with the following versions:

    1. Camera Sensor, 63.22000.0.12, January 5, 2023
    2. Intel(r) AVStream Camera, 63.22000.3.12997, July 2, 2023
    0 comments No comments
  2. Anonymous
    2024-06-25T09:57:17+00:00

    We have done all the above instructions, but we can't find the Camera. What next?

    0 comments No comments
  3. Anonymous
    2024-06-20T23:33:55+00:00

    SOLVED!

    I use Norton Driver Update to keep the device drivers current on my Samsung Galaxy Book 3 Pro 360. At least one of these two (2) device drivers got updated and caused the issue with CAMERA NOT FOUND. I suspect the first one, given the name of the driver, but since the camera is now working, I am afraid to update the second one to the latest version. If I determine the Intel(r) AVStream Camera driver is not the culprit, I will update this thread. For now, I am just pleased my camera is working again and it is not a hardware issue.

    1. Camera Sensor, 63.22000.0.12, January 5, 2023
    2. Intel(r) AVStream Camera, 63.22000.3.12997, July 2, 2023

    Microsoft Support had me do an in-place Windows 11 re-install that updated Windows 11 and all device drivers, but it did not solve the issue with CAMERA NOT FOUND.

    Samsung Support tried updating device drivers to the latest as well, but of course, they failed to correct the issue as well since the problem is with the current version of these device drivers. All they could recommend was sending the laptop back to a Samsung Service Center (2-4 weeks without a computer), or doing a factory reset which would wipe out all of my apps and data. They even offered me a $400 trade-in allowance to purchase a $1,800 Book 4 laptop.

    More information, the device driver versions that did NOT work are:

    1. Camera Sensor, 64.22000.0.10
    2. Intel(r) AVStream Camera, 64.25982.13.15387

    I may try reverting the Intel(r) AVStream Camera driver to the latest and if I do, I'll report the results.

    UPDATE:

    I reverted the Intel(r) AVStream Camera driver from the one that I know works, 63.22000.3.12997, to 64.25982.13.15387 and even to a newer version 64.25982.13.15637 April 14, 2024, and neither work. The camera is found, which is to say the original issue with CAMERA NOT FOUND is directly correlated to the Camera Sensor driver, as I suspected. By reverting the Camera Sensor driver to 63.22000.0.12, your camera will be found. The issue with the 64.25982.13.15387 and .15637 drivers is that the camera CANNOT BE STARTED. Now, it may be both drivers have to be of the 64.xxx series, but until Microsoft gets its act together to fix that series of drivers, stay with the following versions:

    1. Camera Sensor, 63.22000.0.12, January 5, 2023
    2. Intel(r) AVStream Camera, 63.22000.3.12997, July 2, 2023
    0 comments No comments
  4. Anonymous
    2024-06-20T16:08:30+00:00

    why is my camera showing camera error "0XAOOF4244",HOW CAN I RESOLVE?

    0 comments No comments
  5. Anonymous
    2024-06-17T09:48:51+00:00

    thank youuuu so much...your method 1 worked perfectlyyy for me..gwaadd I got scared..you've saved me.

    0 comments No comments