Location Issue on my laptop with Windows 11

Hello Doyoon Park，

Welcome to Microsoft Community!

Understanding that you are currently experiencing a Microsoft account login positioning gap is too large, this problem may be caused by the network environment. I noticed that you are using some software such as a web proxy, which may also display the IP address incorrectly. The current Microsoft network locator function can be referenced: Windows location service and privacy - Microsoft Support

In the meantime, I'll provide some network setup related troubleshooting options to help you try to solve the problem：

1. Search CMD, open and find the command prompt (run in administrator mode) In the command box that pops up, enter the following commands in order (after each line has finished running, enter the next one) ipconfig /release ipconfig /renew ipconfig /flushdns ipconfig /registerdns netsh int ip reset netsh winsock reset netsh winhttp reset proxy Restart the computer to see if the problem can be solved.
2. Tap windows+R, type inetcpl.cpl, open Internet Options, click Connections, tap LAN Settings, check if the Proxy Server column is checked, if it is, uncheck it and tap OK, restart your computer after applying it to see if you can solve the problem.

If the issue has a significant impact on your experience, you can submit your question through the Feedback Hub (if convenient, please provide as much detail as possible, including images, videos, etc.)

Once submitted, please share the feedback link and I will submit your feedback to the relevant team for investigation through internal channels.

We hope you find the above steps helpful, if you don't understand or have any questions, please feel free to contact us!

Best Regards,

Clint Qian| Microsoft Community Support Specialist

This did not work at all. MANY of us are dealing with this same issue after Windows updates. I've contacted support on multiple occasions and had them access my computer to no avail. Eventually the problem resolved itself on my tablet but is now occurring on the desktop pc after a windows update. The weather widget and maps places me in Olathe, KS vs. Sacramento, CA (correct). I also ran an IP address check that confirms I'm in Sacramento. SFC /SCANNOW and other commands are useless. Microsoft: FIX THIS.

Thanks, at least I know it’s not me. It does throw off programs that rely on geolocation, such has healthcare plans that try to find services near you. This is a big potential legal issue for Microsoft.

Agreed. When using Google search, i.e. to shop a product, it'll use the location on the PC to direct you to nearby stores. I am not jumping in my car to drive to drive 1,746 miles. As you indirectly suggested, this creates a loss of business to many local vendors and creates physical impact when immediate local care is needed. That's when I headed back to these boards. I've made several comments on other boards. Either a fluke or using a different time server (via Control Panel) got my tablet back to an accurate functional state but again, the desktop now wants to be in Olathe, KS.

There has to be a common denominator though as both the tablet and desktop, in DIFFERENT time frames, want to identify w/Olathe, KS vs. Sacramento, CA. Regardless Microsoft - fix it. This isn't on xFinity or others providing our Wi-Fi service.

Take a look in the Recent Activity page in the Security section of your Microsoft account to see which type of IP address is being used to identify your login location for each device.

My bet is that since Microsoft had enabled the ability for their servers to support the newer IPv6 addressing sometime last year, that more and more individual computers, especially those supporting the newer drivers and technologies provided with Windows 11, are likely ending up with IPv6 addresses, leading to those being used by devices for the first time in many cases.

What this means is that though the old IPv4 addresses have been around forever and the locations associated with them have been adjusted at least to some extent long ago, in many cases the new IPv6 addresses have been used far less often and so in some cases may not yet contain valid location information.

Since that information is the responsibly of both Regional Internet Registries and for the morre3 detailed location information, the Internet Service Providers, this isn't something that Microsoft itself has any control over. Though people have become accustomed to quite accurate information relating to their personal smartphones, they forget that these actually contain a geolocation device using the GPS satellite location services, while at worst they can typically be roughly located using the cell phone tower(s) they're using, while the typically PC or tablet doesn't usually have these abilities and is more often located using its IP address.

Here's an article discussing these issues relating to IPv6 and Geolocation.

Understanding IPv6 Geolocation: Challenges and Tools

So if you determine your device is being attached to Microsoft servers using IPv6, it's most likely IPv6 involved and even if this isn't true, it's still highly likely it's your ISP or other network provider that's responsible for the inaccurate location information, since that's not something that Microsoft would handle other than for its own server or other internet facing network locations it's directly responsible for.

Rob