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From my Microsoft Account profile page, if I click "Find my device" or "Show my location" in Bing Map (Default map comes with Windows) it shows my current location in Seattle, even though my laptop is in Toronto Canada. However, if I open my browser and open Bing map or Google Maps, it shows my correct location. Also to solve this issue I tried reinstalling Windows twice, using a VPN to set my location the same as where I live, I ran Windows troubleshooter multiple times. I can't think of any more troubleshooting steps on my own.
System information:
System Model: ASUS TUF Gaming A17 FA706QM_FA706QM
Windows 11 Pro / 23H2 / OS Build: 22631.3296
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
None of those I have chatted with or seen with the issue use the secure network features nor are they near that DC or use a vpn. This is a recurring issue over the years (based on reports) but for recent impacted users started within the past few weeks as did my issue.
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Interesting, we probably have different but similar bugs then. I have a feeling mine was ISP related because a) it started happening on my iPhone and b) the solution I was able to use didn't work for other people. My computer was outright unable to use location services, on all browsers, so if stuff like other browsers or the Maps app are working for you, I would assume an Edge-specific problem.
bentokage and others posting recently,
Please read my most recent long post back on page 3 of this thread, if you don't know how to browse here, look below the initial post on any page for the word 'Replies', then click the page number or Previous Next to switch pages.
My most recent previous post on page 3 clearly indicates there's a problem, but also explains how this Microsoft Secure Network actually works, as well as questions whether it's truly a bug (possible) as JB-D-M believes or some sort of testing issue that only some of us are experiencing.
There's no way that any of us without inside knowledge can know the answer to this, but I have found what clearly appears to be the true way that the new Edge Secure Network operates, so that' might make it easier for someone reading this thread to troubleshoot their system to determine why those of us experiencing this flaky switching back and forth to/from Boydton, VA is occurring, even when we supposedly have the Secure Network features turned 'OFF' in Edge settings.
Read that last part carefully, I said just as I stated in my previous post on page 3 that I'm having exactly the same flaky symptoms as JB-D-M and bentokage were having, even though for short periods my system has also properly displayed my current location for at least one or two tests with those IP location testing pages that JB-D-M had provided.
The only question that truly remains is why it's not working stably for some of us, though as I also mentioned in my own case it seems to work for the first one or two IP address queries from each of the apps until it suddenly switches back to Boydton, VA, after which I must try again to 'clear' the problem by either playing with some of the many settings or even shutting the tablet down completely, which I'm guessing may be doing noting more than giving the symptom time to reset and clear itself out of the system.
In other words, my theory is that at least in my case, this is acting like a network 'protection' rather than a bug, forcing the system to display the Boydton, VA address rather than a more accurate one closer to my true location in order to block the 'attacks' by those IP testing apps that might appear to be trying to find my true location. Remember, this new set of Secure Network features were specifically designed to aid in blocking or hiding your true location and provide those for a nearby data center instead, which is what some of the links I provided in the post on page 3 explain fully.
If you haven't read at least one the Cloudflare portions of that previous thread on page 3 then do it! Other than the fact this feature seems to be operating at times it shouldn't it's doing exactly what those pages at Cloudflare and the FAQ entry for the Secure Network VPN feature at Microsoft claim it's supposed to do, so it's operating perfectly as designed, but seemingly just a bit too often for some of us.
Rob
Edge reddit page also has several posts with Edge location services stuck on the VA DC
Interesting, we probably have different but similar bugs then. I have a feeling mine was ISP related because a) it started happening on my iPhone and b) the solution I was able to use didn't work for other people. My computer was outright unable to use location services, on all browsers, so if stuff like other browsers or the Maps app are working for you, I would assume an Edge-specific problem.
It is just the Edge browser with the issue. All other browsers and apps work fine. The default windows location is already correct on my PC and does nothing to change what Edge will report. You can even change the windows default location to something random and Edge will still report back Boydton VA
