Thank you for the update. Please try performing a clean boot to see if the issue persists in that state.
A "clean boot" starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with the issue
Press Windows + R, type msconfig, and Hit OK.
On the Services tab of System Configuration, check Hide all Microsoft services
Click Disable All. Select Apply.
On the Startup tab of System Configuration, click Open Task Manager.
On the Startup tab in Task Manager, for each Enabled startup item, select the item and then click Disable.
Close Task Manager
On the Startup tab of System Configuration, select OK.
Reboot your PC.
Source: https://support.microsoft.com/topic/how-to-perf...
If the issue is not occurring there, scroll down the Microsoft article and look for 'How to determine what is causing the problem after you do a clean boot,' and follow the suggested steps to fix the issue. Thank you.