Transferring Microsoft Authenticator to a New Device (Already Signed In)

Anonymous
2024-03-11T14:45:25+00:00

I encountered an issue while upgrading my phone and transferring all accounts to the new device. Despite logging into my Microsoft Authenticator account on the new device, I noticed that my profiles didn't transfer. Following online instructions, I backed up to the cloud. However, as I'm already logged in on the new device, I can't locate the prompt to restore from backup nor find the option to log out to access this link. Should I uninstall and reinstall the app, or is there another solution I might be overlooking? Any assistance would be greatly appreciated. Thank you in advance for your time.

Windows for home | Windows 11 | Security and privacy

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  1. Anonymous
    2024-09-10T22:50:58+00:00

    This worked perfectly for me, thank you! You can also uninstall/reinstall the app to have it forcefully take you back to the setup screen.

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  2. Anonymous
    2024-09-10T13:27:02+00:00

    I managed (finally) to solve the issue in this way:

    1. I went to my Microsoft account security info page: https://mysignins.microsoft.com/security-info
    2. I added the sign-in method via authenticator app (Select "Add sign-in method" and select "Authenticator App")
    3. By following the wizard the wished QR code appeared. In my new phone I opened my account and scanned the QR code.

    Ta-da! The account was set up!

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  3. Anonymous
    2024-09-10T13:13:29+00:00

    I guess this is for Android phones. Those options are not available in iOS

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  4. Anonymous
    2024-08-26T07:14:44+00:00

    That worked for me. Thank you very much!

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  5. Anonymous
    2024-08-21T22:34:05+00:00

    The solution is to use Google authenticator

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    10+ people found this answer helpful.
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