how to remove the device on phone link? It only shows me the disable/enable button.

I cannot follow the instructions given because my microsoft account shows no devices are listed just like you!

I thought that this issue was why my phone link crashing on my computer, but my husband tried it in a different profile on my PC and I was able to get phone link to work again.

I think something is corrupt in that other profile. I'm not sure what to do about that.

Either way, we really should be able to delete old devices. Mine now lists an old computer and 3 of the same computer as I have been trying to make this work again with different profiles!

Yes I have the same issue as people here. I have my phone listed twice and neither appear in the account management to delete

Same issue here due to no fix from Microsoft.

Multiple phones listed in Phone Link, and no way to remove old ones, as they have been reset and sent back.

Microsoft, requiring someone to remove the link on an old device, which most people won't have, is ridiculous. It simply won't work.

Similarly, sending people to the online Device Management portal to remove devices there is also stupid advice, as the page clearly tells you that in that regard, Android Devices are not even allowed to be added to the online Device Management page - so they can't be removed using that option, as they will never appear there in the first place!

For goodness sake, give us the option to remove old, no longer owned phones, directly in the Phone Link app for security and privacy purposes!

Same issue here due to no fix from Microsoft.

Multiple phones listed in Phone Link, and no way to remove old ones, as they have been reset and sent back.

Microsoft, requiring someone to remove the link on an old device, which most people won't have, is ridiculous. It simply won't work.

Similarly, sending people to the online Device Management portal to remove devices there is also stupid advice, as the page clearly tells you that in that regard, Android Devices are not even allowed to be added to the online Device Management page - so they can't be removed using that option, as they will never appear there in the first place!

For goodness sake, give us the option to remove old, no longer owned phones, directly in the Phone Link app for security and privacy purposes!

I am having the same issue. I have 4 old phones listed. And they all have the same name (because I have been buying the same phone for awhile), so I cannot tell which one is the current one. I have tried all of the options here including resetting the app in Windows and removing the devices on the Microsoft account site. I now cannot use Phone Link at all. This issue has been noted for going on 5-6 months. How can it not be fixed by now??

its already September 12 2024, i hope they able to make it possible to remove asap

hi guys, how to remove the device on phone link? It only shows me the disable/enable button. thank you.