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hi guys, how to remove the device on phone link? It only shows me the disable/enable button. thank you.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Not only can't old device be removed BUT Windows keeps trying to use it.
I am flying Delta and it wants to scan passport but only tries to use old phone.
If I reset Link to Windows, it comes up and says linked to old phone. I need all traces of old phone removed and no way to do it
Having the same issue.
Windows 11 Pro 23H2 x64.
Having the same issue here. I can seem to find a way to unlink a phone from my computer.
10 pages of replies now and I also have the problem.
2-25-2025, come on MS fix this....there is no way to remove an old device on the desktop end if you didn't remove it on the phone end before you reset the phone for trade in or sold it. I just got a new phone, but DID NOT remove the device via the phone before hand. Now when I log into the desktop side of Phone Link the old phone is still there and only gives me the option to "Select" the phone, then it just sits there and tries to connect.
I want to remove the device from Phone Link, **** is this so difficult for a software company like Microsoft to understand and FIX??? It's 2025 Microsoft, not 1999!!!! This is a SECURITY problem, don't you get the MS? I'm so tired of companies like MS disregarding this BS and not taking any responsibility for their crappy software....I don't even see where I can uninstall/reinstall phone link on the desktop.
