how to remove the device on phone link? It only shows me the disable/enable button.

Anonymous
2024-04-11T14:54:53+00:00

hi guys, how to remove the device on phone link? It only shows me the disable/enable button. thank you.

Windows for home | Windows 11 | Connect Phone and PC

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  2. Anonymous
    2024-09-27T22:33:52+00:00

    Andrian Nur Prabawa,

    I understand that you would like to remove the Previous devices that you have linked with the Phone Link application on Windows 11.

    I have tested this from my end and followed the instructions from the Microsoft article below to successfully remove a device.
    Unlink a device in the Phone Link-

    https://support.microsoft.com/help/9382f770-b203-7e0e-c81e-18d4053cf4e5

    In image 1, you might see two devices that I have linked.

    Image

    In image 2, you might see the device (Realme c1) removed from the lists.

    Image

    To remove the device successfully, I have followed the steps below (on both Android and Windows):

    1. Opened (link to Windows) app downloaded, and selected settings (Gear icon on top right corner**)** on my Android device.
    2. Select your Account (e-mail address) and click 'sign out'.
    3. Once completed, go to this link https://account.microsoft.com/devices/android-ios to remove the device from your Microsoft account as well.
    4. Once done, Reset the Phone Link app from the App settings and restart it again. The device should be removed completely from the lists.

    Note: For Samsung devices, the application "Link to Windows" might be pre-installed, you will have to follow the instructions for "If you have the Link to Windows (pre-installed) app on your Android device:" from the above article to successfully remove the device.

    But if you no longer have the older device to select Sign out, I think there are currently no available options or instructions to remove the device or if it's no longer active. I suggest submitting your feedback to Microsoft through the feedback hub (press the Windows key + F) to submit your feedback.

    Best regards,

    Gunasekar N

    Hello Gunasekar N

    Thanks for your research on this, I am having similar problems as the many other contributors to this forum thread. Regarding your advice (quoted above) there are some steps that don't appear to be possible to follow:

    1. In the Link to Windows (downloaded on Android) app, there is no settings icon in the top right corner to remove old devices
    2. Removing an Android device from a Microsoft account is impossible because Microsoft don't allow Android devices to be added to a Microsoft account (I think they used to, but this feature has been removed) Therefore I think their support article

    https://support.microsoft.com/en-us/topic/unlink-a-device-in-the-phone-link-9382f770-b203-7e0e-c81e-18d4053cf4e5

    contains incorrect information and needs updating urgently.

    I agree with the last paragraph in your (above) post. It appears there is no current method to remove old/inactive or duplicated PCs from a Link to Windows app as set up on an Android device!

    Thanks

    Andrew

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  3. Anonymous
    2024-09-22T01:18:00+00:00

    What you no longer have the phone and want to remove it from phone? I went to devices on Microsoft and it is not shown?

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  4. Anonymous
    2024-09-15T23:42:05+00:00

    Exactly which is INFURIATING because it is such an OBVIOUS feature to have an unacceptable one to just remove for over a half a year... How does it benefit ANYONE to have old devices forced to be listed?

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  5. Anonymous
    2024-09-15T21:47:19+00:00

    This is not an option anymore.....

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