Windows 11 - Can't switch out of S mode

Anonymous
2024-04-07T01:24:30+00:00

When I follow the steps in the Microsoft Store to try to switch out of S mode, all I get is a message:

"Something happened and we couldn't start the upgrade"

and a Try Again button.

Windows for home | Windows 11 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-19T15:46:22+00:00

    Thanks Jen. I appreciate your suggestions. I reckon this is a community channel and as an independent advisor, I surmise you don't actually work at Microsoft and you're just trying to help out here. I do appreciate that.

    When I set up the computer, I did create the user as a local account only, without a Microsoft account, as you suggested. Later, I created a Microsoft account so that I could use it to access the Windows Store. Without doing that, there's no way to even load up the store to get to the "Get Out of S Mode" application. So this whole experience is quite frustrating. You have to create a Microsoft account, even if you don't want one, in order to get to the store in order to at least have a hope of running "Get Out of S Mode" which doesn't even work after you do that.

    It's not your fault of course, and again, I know as a community member you're just trying to help. I only point this out because there are a lot of red herring suggestions on the Internet, and when one searches the Internet for questions such as this, they are likely to land on the Microsoft Answers page and read threads such as this one.

    Personally I would never buy a computer with Windows S mode, but this computer is for my mother-in-law and they purchased this HP computer on Amazon without realizing that it came with Windows S mode. Why Microsoft insists on creating so many roadblocks to user happiness is beyond me. It confounds me that Microsoft makes the kind of suboptimal decisions that it does. If they wanted to create an extra safe mode version of Windows, there must be a better way of doing it than this. It should work in the reverse direction. All computers should come with regular ole Windows, and then there should be a way to switch it into S mode for those who want an extra secure environment. These are just a few of the reasons I don't even use Windows computers anymore. For software development, I use Linux, and for Adobe and other things that don't run on Linux, I use a Mac. I have an old Windows desktop computer, but I never even bother booting it up any more.

    Thanks again for your help.

    Hi Kevin, hope this is finding you well,

    I had the same issue trying many times to switch out of S mode but without success, after a few times, I turned off "Windows Firewall" and then tried again and.... amazing, it worked, I was able to switch out off S mode. Thanks God!!

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  2. Anonymous
    2024-06-19T14:53:41+00:00

    After 1 day and a half, I tried again and it worked! On my way to install Duckduckgo!

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  3. Anonymous
    2024-06-18T22:14:12+00:00

    There should be a health warning on laptops with Windows 11 S.

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  4. Anonymous
    2024-06-18T22:05:22+00:00

    So there is hope. Ridiculous.

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  5. Anonymous
    2024-06-18T21:32:49+00:00

    3 harrowing days

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