Windows 11 - Can't switch out of S mode

Anonymous
2024-04-07T01:24:30+00:00

When I follow the steps in the Microsoft Store to try to switch out of S mode, all I get is a message:

"Something happened and we couldn't start the upgrade"

and a Try Again button.

Windows for home | Windows 11 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-05-22T15:30:31+00:00

    Thanks for sharing your experience. When I went through this, it was a brand-new computer that my in-laws had purchased off of Amazon. We were thinking about sending the whole thing back over this problem. The last thing I wanted to do was reinstall Windows, that was sorta the whole purpose of buying a new computer, was to not need to do that. There should be no reason to reinstall Windows on a new computer, and if you were going to reinstall, why would you install bloody Windows S mode, which is the very thing that's giving problems (unless that's the only copy you had, I guess that would be a good reason).

    But anyway, I'm not even sure that reinstalling Windows is guaranteed to work. It feels like this is just a random thing. It almost feels like there is a problem with the Microsoft servers that process the S mode requests, which causes it to just be flakey.

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  2. Anonymous
    2024-06-04T23:31:16+00:00

    This is all deliberate in my opinion. MS wants you hostage to their apps exclusively

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  3. Anonymous
    2024-04-07T04:51:12+00:00

    Hello! I'm Jen, and I'd be happy to help you out with this issue.

    I'm sorry to hear you're experiencing this issue. Please make sure to install all Windows and Microsoft Store updates then try switching out of S mode again. If the problem remains, you can try resetting Microsoft store. Press Windows key + R to open the Run command window. Type wsreset.exe and click OK. Simply wait for the process to complete then open Microsoft store again to check if the issue is fixed . Let me know if this works. Thank you.

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best Regards!

    Jen :)

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  4. Anonymous
    2024-06-05T12:23:43+00:00

    I share the same story as you all; new computer with this "S Mode" monopoly BS being forced on everyone. Obviously they do this on purpose and it's really underhanded! I was on the verge of returning it. Never had this problem with any other computer before. This incident is going to piss people off so bad they may want to switch to Apple like me! After hours of doing 1000 hacks given by the the "professionals" none worked. This thread was the most helpful by far thanks to regular people sharing their experiences of trial and errors. The only thing that worked was to reinstall Windows in settings. This takes a long time but was the only thing that worked. After the computer restarts I returned to the Windows Store and removed S Mode no problem.

    IT WORKED!! WAHOOO! CURSE MICROSOFT AND THEIR TYRANICAL S MODE!

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  5. Anonymous
    2024-06-04T12:39:10+00:00

    What seems to work for other users on this forum is to reinstall windows. In Windows 11 this is available via Settings > System > Recovery > Fix problems using windows update > Reinstall now.

    As it states this reinstalls windows with all apps and settings preserved.

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