Pc restarting after closing a game

Anonymous
2024-05-21T18:34:37+00:00

Hello,

When i'm closing a game (especially skull and bones), my pc reboots, i did some digging in the windows event log and i saw that it was this error which was causing the reboot: 0x00000116.

I already tried updating my drivers, formatting my hard drives and updated my bios but i still have this error and i have no idea what to do now.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-05-23T21:03:35+00:00

    I downloaded OCCT but how i'm supposed to test the GPU ? I don't see any options about it in there.

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  2. David-M 126.5K Reputation points Independent Advisor
    2024-05-23T22:23:34+00:00

    Open OCCT. Then select "Stability Test" in the left pane. You will see "3D Standard", "3D Adaptive" and "VRAM" options. Choose "3D Standard", and click "Start", wait for the specified time, and then click "Start" to start the test.

    Then, wait for the test to finish and see the result. Then do the same for "3D Adaptive" and "VRAM".

    See if any problems are detected when testing these 3 items.

    You can copy the test result and paste it into a text file if you prefer.

    Feel free to ask back any questions. Click on the "Reply" button below my reply.

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  3. Anonymous
    2024-05-24T08:37:39+00:00

    I can't seems to c/c the test result. It crashed after 39 seconds in the 3D adaptive but it detected no errors.

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  4. David-M 126.5K Reputation points Independent Advisor
    2024-05-24T11:53:34+00:00

    What exactly crashed? The system or the tool?

    Is it possible to test the GPU on another PC?

    I await your reply. Click on the "Reply" button below my reply.

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  5. Anonymous
    2024-05-24T12:07:47+00:00

    The system crashed, and i don't have another computer available right now.

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