Pc restarting after closing a game

Anonymous
2024-05-21T18:34:37+00:00

Hello,

When i'm closing a game (especially skull and bones), my pc reboots, i did some digging in the windows event log and i saw that it was this error which was causing the reboot: 0x00000116.

I already tried updating my drivers, formatting my hard drives and updated my bios but i still have this error and i have no idea what to do now.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-05-22T15:18:56+00:00

    I completely deleted the system drive and i used an usb to reinstall windows.

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  2. David-M 126.5K Reputation points Independent Advisor
    2024-05-22T16:44:33+00:00

    Thanks for the clarification.

    This is a clean install of Windows.

    In this case, follow the procedure I suggested. But, after downloading the DDU and the Nvidia Driver, disconnect from the internet during the entire procedure.

    (Turn off Wi-Fi or disconnect the Ethernet cable.)

    Feel free to ask back any questions. Click on the "Reply" button below my reply.

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  3. Anonymous
    2024-05-22T16:53:06+00:00

    Can you explain to me, why with a clean install, this problem came back ?

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  4. David-M 126.5K Reputation points Independent Advisor
    2024-05-22T17:15:20+00:00

    There are two possibilities for the problem to persist after the clean install of Windows.

    1. It is a hardware problem with the graphics card, the RAM memory, or the motherboard.
    2. The Nvidia driver automatically installed after the clean install of Windows is the source of the problem. Even when updating to the latest version of the Nvidia driver, some problems may persist. Therefore, I am suggesting you clean install the Nvidia driver with the internet disabled.

    Feel free to ask back any questions. Click on the "Reply" button below my reply.

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  5. Anonymous
    2024-05-22T17:20:08+00:00

    If it is a hardware problem, how do i check ?

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