Pc restarting after closing a game

Anonymous
2024-05-21T18:34:37+00:00

Hello,

When i'm closing a game (especially skull and bones), my pc reboots, i did some digging in the windows event log and i saw that it was this error which was causing the reboot: 0x00000116.

I already tried updating my drivers, formatting my hard drives and updated my bios but i still have this error and i have no idea what to do now.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-05-23T21:03:35+00:00

    I downloaded OCCT but how i'm supposed to test the GPU ? I don't see any options about it in there.

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  2. David-M 126.5K Reputation points Independent Advisor
    2024-05-23T20:27:20+00:00

    It seems like there's a problem with the GPU itself.

    Download the free version of the OCCT tool from the page below and see if it detects any problems with the GPU.

    https://www.ocbase.com/occt/personal

    If a problem is detected, let me know. Click on the "Reply" button below my reply.

    Feel free to ask back any questions.

    ________________________________________________________

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Anonymous
    2024-05-23T20:19:58+00:00

    I installed the old driver: same problem arised.

    I also did the memtest, it found nothing.

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  4. David-M 126.5K Reputation points Independent Advisor
    2024-05-22T17:48:11+00:00

    In your case, try with the old driver first. If the problem persists, you can install the latest driver without having to uninstall the old one using DDU.

    Feel free to ask back any questions. Click on the "Reply" button below my reply.

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  5. Anonymous
    2024-05-22T17:45:09+00:00

    With the clean installation i did in mind, should i try the older driver first ? or install the most recent one ?

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