Pc restarting after closing a game

Anonymous
2024-05-21T18:34:37+00:00

Hello,

When i'm closing a game (especially skull and bones), my pc reboots, i did some digging in the windows event log and i saw that it was this error which was causing the reboot: 0x00000116.

I already tried updating my drivers, formatting my hard drives and updated my bios but i still have this error and i have no idea what to do now.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-05-24T17:55:36+00:00

    I forgot about that. yes, i installed them.

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  2. David-M 126.5K Reputation points Independent Advisor
    2024-05-24T17:43:14+00:00

    When you perform a clean installation of Windows, you need to install the drivers provided by the computer/motherboard manufacturer. If you didn't need to install any drivers, that is a surprise. Because Sound and Network often don't work before installing drivers.

    The drivers I'm referring to are provided on the page linked below.

    https://www.asus.com/motherboards-components/mo...

    It is recommended to install the latest version of all drivers provided on this page after a clean install.

    Feel free to ask back any questions. Click on the "Reply" button below my reply.

    ________________________________________________________

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Anonymous
    2024-05-24T17:36:03+00:00

    What kind of drivers ?

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  4. David-M 126.5K Reputation points Independent Advisor
    2024-05-24T17:32:10+00:00

    That's interesting information.

    After reinstalling Windows, did you install the drivers using those available in the motherboard manufacturer's support area or from another source?

    I await your reply. Click on the "Reply" button below my reply.

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  5. Anonymous
    2024-05-24T17:26:26+00:00

    One last thing, something i forgot to mention.

    After i reinstalled windows, the problems diseappeared for a moment (before the reinstall, it was also crashing when i was in the game).

    If it is a hardware problem, shouldn't it have come back right after the reinstallation ?

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