Hi. I'm David, and I'm happy to help you.
See if your computer is creating minidump files.
These files are in "C:\Windows\Minidump".
Copy any files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive), choose to share it, and get the link.
Post the link to the ZIP file here so I can have a look.
I await your reply. Click on the "Reply" button below my reply.