Pc restarting after closing a game

Anonymous
2024-05-21T18:34:37+00:00

Hello,

When i'm closing a game (especially skull and bones), my pc reboots, i did some digging in the windows event log and i saw that it was this error which was causing the reboot: 0x00000116.

I already tried updating my drivers, formatting my hard drives and updated my bios but i still have this error and i have no idea what to do now.

Windows for home | Windows 10 | Performance and system failures

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  1. David-M 126.5K Reputation points Independent Advisor
    2024-05-25T13:52:23+00:00

    Based on the behaviors you mentioned, I don't think it's the power supply. And the wattage of your power supply meets, with a certain margin, the needs of all components.

    Feel free to ask back any questions. Click on the "Reply" button below my reply.

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  2. Anonymous
    2024-05-25T11:55:00+00:00

    Is it possible that it could be the power supply ?

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  3. David-M 126.5K Reputation points Independent Advisor
    2024-05-24T18:14:15+00:00

    Your SSDs are healthy.

    In this case, it may have been only a coincidence that the system worked stable after performing the clean install.

    As you have already done all the software-related procedures and your disks are healthy, I suggest consulting a technician you trust to check the other components of your PC.

    Feel free to ask back any questions. Click on the "Reply" button below my reply.

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  4. Anonymous
    2024-05-24T18:10:14+00:00

    here the screenshots:

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  5. David-M 126.5K Reputation points Independent Advisor
    2024-05-24T18:03:04+00:00

    Thanks for the clarification.

    Based on this new information, I suspect a disk issue.

    Check the "health" of your HD/SSD using Crystal Disk Info.

    https://crystalmark.info/en/download/#CrystalDi...

    (On this same page, there is the download of another app. The "Crystal Disk Mark". Do not download Crystal Disk Mark. Download only the "Crystal Disk Info".)

    Download the "Standard Edition" by clicking on the "ZIP (XP-)" button.

    Extract the ZIP and run the file "DiskInfo64.exe".

    The health result of your HD/SSD will be displayed. See if there are any alerts.

    Feel free to send a screenshot if you want. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

    Feel free to ask back any questions. Click on the "Reply" button below my reply.

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