Hi microsoft. My dell inspiron 5590 has been crashing lately on a bsod error

Anonymous
2024-05-16T08:23:52+00:00

The error has the stopcode "KERNEL-MODE-HEAP-CORRUPTION"

It also states that it is a Kernel-PnP error with event id 219. My pc is 4 and 1/2 years old and it's a bit outdated. I've tried everything from updating the driver, changing the RAM and even reinstalling windows. But still the error doesn't seem to budge. I have been receiving these errors after 2 months I bought my laptop. It was bought in 2019 mid summer. Here's the specific error and the specifications of my laptop:

Error:The driver \Driver\WudfRd failed to load for the device HID\Vid_8087&Pid_0AC2\6&a796753&0&0000.

Specifications:Windows 11 Home Single Language

Intel(R) Core(TM) i3-10110U CPU @ 2.10GHz

12GB Memory

1TB HDD

Please somebody help me
Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 936.3K Reputation points Independent Advisor
    2024-05-17T15:50:24+00:00

    That new minidump file just indicated generic RAM corruption errors, no specific cause for that crash was listed.

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  2. Anonymous
    2024-05-17T16:00:10+00:00

    Then what about the solution.

    Do I need to run memtest86 again

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  3. DaveM121 936.3K Reputation points Independent Advisor
    2024-05-17T16:02:37+00:00

    No need to run MemTest86 again, your RAM passed that test.

    To try to force Windows 11 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...

    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

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  4. Anonymous
    2024-05-18T02:44:48+00:00

    Then how to disable driver verifier. For system restore point I can also backup right

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  5. Anonymous
    2024-05-18T05:07:09+00:00

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