Hi microsoft. My dell inspiron 5590 has been crashing lately on a bsod error

Anonymous
2024-05-16T08:23:52+00:00

The error has the stopcode "KERNEL-MODE-HEAP-CORRUPTION"

It also states that it is a Kernel-PnP error with event id 219. My pc is 4 and 1/2 years old and it's a bit outdated. I've tried everything from updating the driver, changing the RAM and even reinstalling windows. But still the error doesn't seem to budge. I have been receiving these errors after 2 months I bought my laptop. It was bought in 2019 mid summer. Here's the specific error and the specifications of my laptop:

Error:The driver \Driver\WudfRd failed to load for the device HID\Vid_8087&Pid_0AC2\6&a796753&0&0000.

Specifications:Windows 11 Home Single Language

Intel(R) Core(TM) i3-10110U CPU @ 2.10GHz

12GB Memory

1TB HDD

Please somebody help me
Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-05-17T15:46:28+00:00

    Hi Dave. My laptop crashed again 2 times with the stopcodes "CRITICAL_STRUCTURE_CORRUPTION" and

    "PAGE_FAULT_IN_NONPAGED_AREA". I will upload the minidump files

    https://1drv.ms/u/c/b4d543ac9b457b8b/EcbzdEU1q69IlKluwHNdKzgB\_PEIHDx2Xkh7gmFJEryb4g?e=mC8XNa

    https://1drv.ms/u/c/b4d543ac9b457b8b/EQ-QahWBYQxLoQq40e9CKs4BGXfrgpXOQALGrKPxd8wz\_Q?e=vRShL4

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  2. DaveM121 936.3K Reputation points Independent Advisor
    2024-05-17T14:40:12+00:00

    Glad to help!

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  3. Anonymous
    2024-05-17T14:30:07+00:00

    Hi Dave, thanks for the solution. I successfully installed the drivers. I will upload any minidump files if I get any. Thanks so much for your help and from Microsoft.

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  4. DaveM121 936.3K Reputation points Independent Advisor
    2024-05-17T12:21:50+00:00

    Thank you for the screenshot, there is no reason indicated why you cannot run an exe file on your system, please provide a screenshot of the error you see when you try to run the driver installer.

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  5. Anonymous
    2024-05-17T12:17:34+00:00

    Screenshot

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