The description for Event ID 153 from source nvlddmkm cannot be found

Anonymous
2024-05-27T01:27:49+00:00

Hello,

I have been plagued by countless annoying random game crashes the past months with my pc with all pointing out to this error (from event viewer) when they occur: "The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\00000092

Reset TDR occurred on GPUID:100

The message resource is present but the message was not found in the message table"

Have tried numerous possible solutions already from forums, but with no luck.. Fortnite and many other games crash after random intervals. Can anyone suggest a solution for this?

My specs are the following:

Processor Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz

Installed RAM G-SKILL F4 3200-C16 32,0 GB DDR4

GPU EVGA GTX 980 Superclocked ACX 2.0

Drives Patriot M.2 P300 512GB and Seagate Hybrid HDD 4TB

Motherboard GIGABYTE H510M H V2

Microsoft Windows 11 Professional (x64) Build 22631.3593 (23H2)

Have to note that i recently replaced almost all parts from the pc due to a previous motherboard burnout which killed many components, expect the PSU (which was repaired by the technician) and GPU (which the technician said was saved from the burnout) and the Hybrid HDD (have this HDD since 2016). Apart from this, i restored my windows partition through Macrium Reflect image backup (from the Hybrid HHD saved backup).

Thanks in advance for any possible solutions to this, if any!

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-06-08T19:37:04+00:00

    I also am having the same issue. I sent my GeForce RTX 4090 back to ASUS and they gave me a different one. Issue persists and it may be even worse now!

    The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event

    \Device\Video3

    Restarting TDR occurred on GPUID:100

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  2. Anonymous
    2024-06-09T07:52:45+00:00

    I am having the same issue. It started about a month ago. My screen goes all black, then sometimes the PC recovers, or it hard crashes (skipping BSOD).

    I have updated the latest driver, but no avail.

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  3. Anonymous
    2024-06-09T17:24:10+00:00

    I was talking to Nvidia support yesterday. After giving them all my PC info they suggested I disable XMP memory profile in the BIOS. I did that and since then I haven't had any crashes. Will test more today.

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  4. Anonymous
    2024-06-10T09:59:18+00:00

    I had the XMP profile disabled hy default but the crashes still occured. Now my PC stopped working and today it will be delivered to the technician. I assume it was due to hardware damage.

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  5. Anonymous
    2024-06-10T16:30:09+00:00

    Yup just happened to me again with XMP disabled.

    The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event: 

    \Device\000000c9

    Reset TDR occurred on GPUID:100

    The message resource is present but the message was not found in the message table

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments