The description for Event ID 153 from source nvlddmkm cannot be found

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, as the error you have, it is specific to your GPU driver, in addition, we need to further check what is causing the issue, can you please check the System logs on the PC so that we can further examine what is the root cause of the issue?

To do this kindly follow the steps from this link:

https://www.yourwindowsguide.com/2017/12/how-to...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Then please upload it by following the steps from the link.

Let me know how it goes and I hope that helps.

Bernard

Thanks for the reply! Here's the log you asked. Hope this helps. Please let me know if you need any other information!

Event Viewer System Log

Hi, thank you so much for that information, as per checking and analyzing the event logs, it is all pointing out to your GPU, which is your Nvidia graphics card driver, for us to fix the issue kindly follow the steps below:

We need to run a Clean installation of the Nvidia driver, this is different from doing DDU or updating the driver as this will remove all entries and replace them with compatible ones, kindly follow the steps from the link below:

https://nvidia.custhelp.com/app/answers/detail/...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Additional note: If the issue persists, and since you have replaced all components, I suggest removing the GPU and placing it into another PCIe port available, however, if all fails, I suggest contacting a local technician to physically check the device for any hardware-related issues as the GPU might be heavily damaged.

Tried this possible solution. Now when i play Netmarble's Solo Leveling i get this error when the game crashes: "The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\Video3

Reset TDR occurred on GPUID:100"

Here's another log from the event viewer:

Event Viewer System Log #2

Maybe it's a damaged PSU or GPU issue? Or maybe a corrupted Windows install?

I had this exact same issue and just found a fix for it online!

Search for nvlddmkm.sys in C:\Windows\System32. Right click it and select Properties. Go to Security, and enable user permissions to full control. Click apply, and that's it! Hopefully this should fix your issue as well!