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Hello,
I have been plagued by countless annoying random game crashes the past months with my pc with all pointing out to this error (from event viewer) when they occur: "The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\00000092
Reset TDR occurred on GPUID:100
The message resource is present but the message was not found in the message table"
Have tried numerous possible solutions already from forums, but with no luck.. Fortnite and many other games crash after random intervals. Can anyone suggest a solution for this?
My specs are the following:
Processor Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz
Installed RAM G-SKILL F4 3200-C16 32,0 GB DDR4
GPU EVGA GTX 980 Superclocked ACX 2.0
Drives Patriot M.2 P300 512GB and Seagate Hybrid HDD 4TB
Motherboard GIGABYTE H510M H V2
Microsoft Windows 11 Professional (x64) Build 22631.3593 (23H2)
Have to note that i recently replaced almost all parts from the pc due to a previous motherboard burnout which killed many components, expect the PSU (which was repaired by the technician) and GPU (which the technician said was saved from the burnout) and the Hybrid HDD (have this HDD since 2016). Apart from this, i restored my windows partition through Macrium Reflect image backup (from the Hybrid HHD saved backup).
Thanks in advance for any possible solutions to this, if any!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Recently started having the same issue as well.
Thought it was either the SSD my Windows installation was on or the PSU, but replaced both and the issue persists.
It looks very recent and pretty widespread. Here's a bunch of threads from the past week, all with the same error code:
https://www.reddit.com/r/XDefiant/comments/1d2ww3s/random_crashes_cant_play_the_game_need_help_on_if/ https://www.reddit.com/r/buildapc/comments/1d494x0/help_hang_ups_and_freezes_on_startup_cant_figure/
Hey! I recently started having this issue as well. Did you find a solution that worked for you?
i cannot find it..
i have the same problem, when playing wuthering waves my computer got blank screen when updating the games, and suddenly the music is freezing and my computer is restarting.
can somebody has the solutions?
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Hi, thank you so much for that information, since we have done a clean installation of the GPU driver and still having the same issue on your event logs, I suggest contacting a local technician to physically check the device for any hardware-related issues as the GPU might be damaged.
