The description for Event ID 153 from source nvlddmkm cannot be found

Anonymous
2024-05-27T01:27:49+00:00

Hello,

I have been plagued by countless annoying random game crashes the past months with my pc with all pointing out to this error (from event viewer) when they occur: "The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\00000092

Reset TDR occurred on GPUID:100

The message resource is present but the message was not found in the message table"

Have tried numerous possible solutions already from forums, but with no luck.. Fortnite and many other games crash after random intervals. Can anyone suggest a solution for this?

My specs are the following:

Processor Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz

Installed RAM G-SKILL F4 3200-C16 32,0 GB DDR4

GPU EVGA GTX 980 Superclocked ACX 2.0

Drives Patriot M.2 P300 512GB and Seagate Hybrid HDD 4TB

Motherboard GIGABYTE H510M H V2

Microsoft Windows 11 Professional (x64) Build 22631.3593 (23H2)

Have to note that i recently replaced almost all parts from the pc due to a previous motherboard burnout which killed many components, expect the PSU (which was repaired by the technician) and GPU (which the technician said was saved from the burnout) and the Hybrid HDD (have this HDD since 2016). Apart from this, i restored my windows partition through Macrium Reflect image backup (from the Hybrid HHD saved backup).

Thanks in advance for any possible solutions to this, if any!

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

97 answers

Sort by: Most helpful
  1. Anonymous
    2024-11-01T09:14:49+00:00

    Just to state my situtaion

    Have a Giabyte 4090 since Jan 2023, Was running smooth untill November last year.

    First error is with FC24, with DX error, DEVICE-HUNG. Did any thing you can find online, finally down the GPU clock speed by -200mhz fix the issue.

    At that time only FC24 have issue. but as time goes, more and more games start to crash. Usaully with UE and DX12.

    So i have to downclock my GPU more and more, now it can only run games like FC25, Black Myth, PUBG etc, if i downclock the GPU by -900mhz. which is just crazy.

    I 've thinking it was a 13-14 gen CPU thing, change a new CPU, not working, limit the CPU votage to 1.3, not working.

    Changed the RAM, not working, tested many nvida drives, not working.

    And because looks lilke my situtaiton is getting worse overtime, (from -200mhz to -800mhz), i think it might be a GPU thing, planning to sent the GPU to Gigabyte see if it is a GPU memory thing(i heard that might be the issue)

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-08-27T02:30:35+00:00

    BLUF: What fixed it for me was Underclocking my GPU (from stock clock speed) by -50 Mhz for both Memory and Core.

    I have been encountering this error since a few months back, like most here only on a handful of games.

    Went down the troubleshooting rabbithole, tried just about every suggestion in this thread and others online.

    Things I tried:

    • RAM swapping (to check for faulty modules)
    • DDU to remove drivers, installing newest + older drivers
    • Disabling/changing numerous Windows, Nvidia, and BIOS settings.
    • Permission update for the .sys file in system32
    • Plus other things I cannot recall

    What helped me diagnose the problem was running the 3DMark TimeSpy Stress Test. (This is paid software, I am sure there are free benchmarking/stress testing tools out there that behave similarly). At around the 30 second mark I would get visual artifacting (red and green “flashes”) then the program would crash, giving the nvlddmkm error we all love.

    I had seen similar artifacts before back in my overcloking days so I figured I would try and fiddle there.

    So, I reinstalled EVGA Precision X1, dropped the clock speeds a bit, and re-ran the stress test until it was able to pass successfully.

    I don’t know if this means my GPU is on it’s way out the door, but a -50Mhz reduction in clock speeds is nothing and I am finally able to play crash free!

    —-

    [Edit] Suggested Underclocking Methodology:

    • Drop One (or both) clock speeds by -50 Mhz
    • Run Stress Test or Benchmark
    • Repeat the -50 drop until crash free
    • Increase speed by +25
      • If it does NOT crash, increase in increments of +5 until crashing, then decrease by -1 until stable
      • If it DOES crash, decrease in increments of -5 until stable, then increase by +1 until a crash, then drop it by that -1 again to get back to stable

    ^ This is a way to “optimize” your speeds, although it is probably safer to leave some “underclocked headroom” so you don’t run into the same issues in the near future (i.e. Once you get a stable speed, go ahead and drop another 10 or 20 Mhz and call it a day)

    —-

    I wish you all luck on finding your solution, hopefully this can help a few of you out there from ripping (more of) your hair out!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-08-27T00:28:59+00:00

    Funny. I complained and got a few replacement cards from ASUS. Finally they gave me a refund on the 4090. Bought a Zotac 4070TI SUPER and NO PROBLEMS AT ALL.

    I agree software related but could be a compatibility thing too. Crazy.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-05-30T17:24:05+00:00

    i have the same problem, when playing wuthering waves my computer got blank screen when updating the games, and suddenly the music is freezing and my computer is restarting.

    can somebody has the solutions?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-05-27T10:55:13+00:00

    Thanks for the reply! Here's the log you asked. Hope this helps. Please let me know if you need any other information!

    Event Viewer System Log

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments