This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello,
I have been plagued by countless annoying random game crashes the past months with my pc with all pointing out to this error (from event viewer) when they occur: "The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\00000092
Reset TDR occurred on GPUID:100
The message resource is present but the message was not found in the message table"
Have tried numerous possible solutions already from forums, but with no luck.. Fortnite and many other games crash after random intervals. Can anyone suggest a solution for this?
My specs are the following:
Processor Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz
Installed RAM G-SKILL F4 3200-C16 32,0 GB DDR4
GPU EVGA GTX 980 Superclocked ACX 2.0
Drives Patriot M.2 P300 512GB and Seagate Hybrid HDD 4TB
Motherboard GIGABYTE H510M H V2
Microsoft Windows 11 Professional (x64) Build 22631.3593 (23H2)
Have to note that i recently replaced almost all parts from the pc due to a previous motherboard burnout which killed many components, expect the PSU (which was repaired by the technician) and GPU (which the technician said was saved from the burnout) and the Hybrid HDD (have this HDD since 2016). Apart from this, i restored my windows partition through Macrium Reflect image backup (from the Hybrid HHD saved backup).
Thanks in advance for any possible solutions to this, if any!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I started having the same issue once I installed 24H2 on my old PC (i9 10th gen) with my ASUS Strix 4080. Never had a single issue before 24H2 on the same PC. I built a brand new PC, cleanly loaded Win 11 24H2, moved the card to the new system, and I still have the same issue.
This method has proven to be extremely effective. Previously, errors occurred daily, but it has been a week since we implemented this improvement method and no errors have occurred since. Moreover, the coil whine phenomenon has disappeared. However, when adjusting video settings, some videos on X get corrupted. We are deeply grateful for discovering this method
I'm having the same exact error message, and another one while playing overwatch 2. I have a new RTX 4060, upgrading from a GTX 1080. While the 1080 was working perfect 2 weeks ago, I'm having not this issue with a Brand new ASUS RTX 4060. Stress test passed without any issues, temps are fine lower than 65c for both CPU and GPU. Already attempted DDU, manually removing all the Nvidia drivers, and same issue. New Nvidia drivers were installed, the most recent ones 560.70, and same issue. So It's hard to say that this is a hardware issue, when everything points to drivers issues, and no problems reported while stressing the GPU. So who fault is this, don't know, but what I know is that this problem needs more attention from both MS and Nvidia, as we are spending lots of $$$ for new videocards, and we are having this problem all the time, with no official resolution.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Hi, thank you so much for that information, since we have done a clean installation of the GPU driver and still having the same issue on your event logs, I suggest contacting a local technician to physically check the device for any hardware-related issues as the GPU might be damaged.
Tried this possible solution. Now when i play Netmarble's Solo Leveling i get this error when the game crashes: "The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
Reset TDR occurred on GPUID:100"
Here's another log from the event viewer:
Maybe it's a damaged PSU or GPU issue? Or maybe a corrupted Windows install?
