Unable to install Windows 11 Update Version 23H2 (KB5036980)

Anonymous

I've been repeatedly trying to install this update, but each time I try to launch the update, it will suddenly stop at 96% and tell me there was something wrong with the install and my PC files would return to the previous "un-updated" state.

I've tried every method I could easily find online (Removing all non-essential hardware, did clean boot into Windows, et cetera.), but none of them fixed the isue and I'm suspecting it's a deeper, less common issue.

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Anonymous

2024-09-30T00:36:22+00:00

Seriously?
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Anonymous

2024-10-02T05:20:49+00:00

I have no idea what TPM 2.0 is, so I'm going to say no. I'll research it, and is it relevant to the problem I'm experiencing.
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Anonymous

2024-10-02T13:11:00+00:00

Trusted Platform Module (TPM) and, yes, it is a must have for Win 11. But your PC, in settings should say that you don't have it if you are trying from the Update page. If it isn't saying that you don't, then you probably do.
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Anonymous

2024-10-02T13:47:47+00:00

Yep. I found the info easily my PC has Trusted Platform Module version 2.0 and it's enabled.

Running Troubleshooters achieves nothing. I've already tried renaming SoftwareDistribution, and deleting everything in it, in case there's a corrupt file in the downloaded stuff.
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Anonymous

2024-10-02T15:55:06+00:00

Go to Microsoft.com and search for "msert", select windows 11 and create a USB disk from that program. Install from that USB drive.
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