Unable to install Windows 11 Update Version 23H2 (KB5036980)

Anonymous
2024-05-06T02:20:28+00:00

I've been repeatedly trying to install this update, but each time I try to launch the update, it will suddenly stop at 96% and tell me there was something wrong with the install and my PC files would return to the previous "un-updated" state.

I've tried every method I could easily find online (Removing all non-essential hardware, did clean boot into Windows, et cetera.), but none of them fixed the isue and I'm suspecting it's a deeper, less common issue.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-09-09T14:51:31+00:00

    I guess this is just a botched update and we are just going to have to live with the ever persistent "Update available" notification for eternity. I wish there was a turn off updates switch now. I'm irritated with all these endless restarts with the same result. Trying to update, gets to 96%, "Oops, couldn't update", the cycle goes on and on. How on earth do you disable this!

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  2. Anonymous
    2024-09-15T18:54:30+00:00

    That no longer works

    What now?

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  3. Anonymous
    2024-09-17T12:12:40+00:00

    Use Below link for updating to latest Win11 "https://www.windowslatest.com/2024/09/10/windows-11-kb5043076-out-with-features-direct-download-msu/"  After this instalattion problem will be solved. look for copyright or other things related stuff as per your own, I am not responsible for anything.

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  4. Anonymous
    2024-09-25T01:46:53+00:00

    Looks like this step needs another instruction, or modifying. Cmd line returned the following result when I input the rename order. It's been over a decade since I had to do this, so I'm a wee bit rusty!

    C:>Ren C:\Windows\SoftwareDistribution.old

    The syntax of the command is incorrect.

    I tried:

    C:>Ren C:\Windows\SoftwareDistribution | SoftwareDistribution.old

    I figured it out. C:>Ren C:\Windows\SoftwareDistribution C:\Windows\SoftwareDistribution.old

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  5. Anonymous
    2024-09-25T11:09:52+00:00

    Same error I got too. I just reinstalled Win 11 to get it over with. Most files were retained, but I built a backup in OneDrive.

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