Unable to install Windows 11 Update Version 23H2 (KB5036980)

Anonymous
2024-05-06T02:20:28+00:00

I've been repeatedly trying to install this update, but each time I try to launch the update, it will suddenly stop at 96% and tell me there was something wrong with the install and my PC files would return to the previous "un-updated" state.

I've tried every method I could easily find online (Removing all non-essential hardware, did clean boot into Windows, et cetera.), but none of them fixed the isue and I'm suspecting it's a deeper, less common issue.

Windows for home | Windows 11 | Windows update

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  2. Anonymous
    2024-06-04T15:38:07+00:00

    Hi MS Support.

    Tried all three methods with no success.

    Option 1: Chose to update and restart, but my host did not go into update mode either on shutdown or restart.

    Option 2: Had no impact after restart, in fact after restart Win Update failed at the point of download in Windows Update manager.

    Option 3: Failed during installation phase of direct update with an error code that appeared so momentarily I could not capture it.

    Incidentally the previous update also failed

    PFA 2 screenshots

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  3. Anonymous
    2024-06-09T15:40:56+00:00

    That is it.

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  4. Anonymous
    2024-06-20T08:57:44+00:00

    Hi,

    My name is Mark Conroy and I have been having this problem for about a week or so now.

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  5. Anonymous
    2024-07-27T15:39:32+00:00

    I am unable to install win 11 via settings and updates.

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