Unable to install Windows 11 Update Version 23H2 (KB5036980)

Anonymous
2024-05-06T02:20:28+00:00

I've been repeatedly trying to install this update, but each time I try to launch the update, it will suddenly stop at 96% and tell me there was something wrong with the install and my PC files would return to the previous "un-updated" state.

I've tried every method I could easily find online (Removing all non-essential hardware, did clean boot into Windows, et cetera.), but none of them fixed the isue and I'm suspecting it's a deeper, less common issue.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-04-06T21:32:40+00:00

    Reinstalling windows from the cloud fixed the issue for me, I was even able to keep my personal files

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  2. Anonymous
    2025-04-06T21:35:01+00:00

    Thx John. I've had 2 high tech techies take a look as well. One has all the MS certs you can get...nothin'! Everyone seems to be scratching their heads on this one! Guess we'll wait on MS.

    Jim.

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  3. Anonymous
    2025-04-06T21:40:37+00:00

    Awesome. I'm not very techie....so if you have a step-by-step process, that would be great.

    Thx,

    Jim.

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  4. Anonymous
    2025-04-06T23:52:03+00:00

    Nothing works so annoying

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