I have the same problem, but worse. The computer froze at "Restarting" and wouldn't do anything. Now all I have is the Dell logo and a spinning circle.
Unable to install Windows 11 Update Version 23H2 (KB5036980)
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Anonymous
I've been repeatedly trying to install this update, but each time I try to launch the update, it will suddenly stop at 96% and tell me there was something wrong with the install and my PC files would return to the previous "un-updated" state.
I've tried every method I could easily find online (Removing all non-essential hardware, did clean boot into Windows, et cetera.), but none of them fixed the isue and I'm suspecting it's a deeper, less common issue.
Windows for home | Windows 11 | Windows update
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Anonymous
2024-11-15T05:02:56+00:00 -
Anonymous
2024-11-15T05:18:23+00:00 Yep, you are correct that your problem is much more serious than my condition. I hope you get your situation corrected so life can continue in a calm manner. I just got so fed up with this foolish machine that I bought another one. Thanx and take care . . .
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Anonymous
2024-11-15T11:33:43+00:00 Check: DELL logo. Make it something else. DELL is NOT recommended.
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Anonymous
2024-12-11T23:41:55+00:00 I've been repeatedly trying to install this update, but each time I try to launch the update, it will suddenly stop at 96% and tell me there was something wrong with the install and my PC files would return to the previous "un-updated" state.
I've tried every method I could easily find online (Removing all non-essential hardware, did clean boot into Windows, et cetera.), but none of them fixed the isue and I'm suspecting it's a deeper, less common issue.
Same here, I have been trying for days!!!!
Windows 11, version 23H2 Install error - 0x8007025d
Thank you,
Will
"a Paying Microsoft customer!!"
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Ramesh 181.4K Reputation points Volunteer Moderator2024-12-12T00:57:51+00:00 I've been repeatedly trying to install this update, but each time I try to launch the update, it will suddenly stop at 96% and tell me there was something wrong with the install and my PC files would return to the previous "un-updated" state.
I've tried every method I could easily find online (Removing all non-essential hardware, did clean boot into Windows, et cetera.), but none of them fixed the isue and I'm suspecting it's a deeper, less common issue.
Same here, I have been trying for days!!!!
Windows 11, version 23H2 Install error - 0x8007025d
Thank you,
Will
"a Paying Microsoft customer!!"
- Download Windows 11 Media Creation Tool (MCT) from this link:
https://go.microsoft.com/fwlink/?linkid=2156295
- Run MCT and download the ISO it recommends for your system. Do *not* uncheck "Use the recommended options for this PC".
- Right-click on the downloaded ISO and choose "Mount." This assigns the ISO a drive letter.
- Run setup.exe from the ISO drive. This starts the in-place upgrade/repair installation.
(Your files, settings and applications will be preserved if you use the ISO recommended for your system by the Media Creation Tool.)