Unable to install Windows 11 Update Version 23H2 (KB5036980)

Anonymous
2024-05-06T02:20:28+00:00

I've been repeatedly trying to install this update, but each time I try to launch the update, it will suddenly stop at 96% and tell me there was something wrong with the install and my PC files would return to the previous "un-updated" state.

I've tried every method I could easily find online (Removing all non-essential hardware, did clean boot into Windows, et cetera.), but none of them fixed the isue and I'm suspecting it's a deeper, less common issue.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-01-08T01:23:15+00:00

    No, the update has not been resolved. I'm ignoring the notification. Maybe when the NEXT version comes out it will work.

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  2. Anonymous
    2025-01-08T01:10:39+00:00

    Has this been resolved yet? I even tried reinstalling windows 11 but it just takes an hour, says there was an error, and that no changes were made.

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  3. Anonymous
    2025-01-04T17:49:02+00:00

    does the "WINDOWSLATEST" domain beling to microsoft? ive never heard of it.... IT IS obviously not run by Windows or AFFILIATES!

    Domain Information

    Domain:windowslatest.com

    Registrar:GoDaddy.com, LLC

    Registered On:2015-12-05

    Expires On:2028-12-05

    Updated On:2024-03-12

    Status:clientDeleteProhibited
    clientRenewProhibited
    clientTransferProhibited
    clientUpdateProhibited

    Name Servers:glen.ns.cloudflare.com
    jasmine.ns.cloudflare.com

    Raw Whois Data

       Domain Name: WINDOWSLATEST.COM
       Registry Domain ID: 1985739694_DOMAIN_COM-VRSN
       Registrar WHOIS Server: whois.godaddy.com
       Registrar URL: http://www.godaddy.com
       Updated Date: 2024-03-12T13:04:49Z
       Creation Date: 2015-12-05T17:05:19Z
       Registry Expiry Date: 2028-12-05T17:05:19Z
       Registrar: GoDaddy.com, LLC
       Registrar IANA ID: 146
       Registrar Abuse Contact Email: @godaddy.com
       Registrar Abuse Contact Phone: 480-624-2505
       Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
       Domain Status: clientRenewProhibited https://icann.org/epp#clientRenewProhibited
       Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
       Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
       Name Server: GLEN.NS.CLOUDFLARE.COM
       Name Server: JASMINE.NS.CLOUDFLARE.COM
       DNSSEC: unsigned
       URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
    >>> Last update of whois database: 2024-12-22T13:37:18Z <<<
    
    For more information on Whois status codes, please visit https://icann.org/epp
    
    NOTICE: The expiration date displayed in this record is the date the
    registrar's sponsorship of the domain name registration in the registry is
    currently set to expire. This date does not necessarily reflect the expiration
    date of the domain name registrant's agreement with the sponsoring
    registrar.  Users may consult the sponsoring registrar's Whois database to
    view the registrar's reported date of expiration for this registration.
    
    TERMS OF USE: You are not authorized to access or query our Whois
    database through the use of electronic processes that are high-volume and
    automated except as reasonably necessary to register domain names or
    modify existing registrations; the Data in VeriSign Global Registry
    Services' ("VeriSign") Whois database is provided by VeriSign for
    information purposes only, and to assist persons in obtaining information
    about or related to a domain name registration record. VeriSign does not
    guarantee its accuracy. By submitting a Whois query, you agree to abide
    by the following terms of use: You agree that you may use this Data only
    for lawful purposes and that under no circumstances will you use this Data
    to: (1) allow, enable, or otherwise support the transmission of mass
    unsolicited, commercial advertising or solicitations via e-mail, telephone,
    or facsimile; or (2) enable high volume, automated, electronic processes
    that apply to VeriSign (or its computer systems). The compilation,
    repackaging, dissemination or other use of this Data is expressly
    prohibited without the prior written consent of VeriSign. You agree not to
    use electronic processes that are automated and high-volume to access or
    query the Whois database except as reasonably necessary to register
    domain names or modify existing registrations. VeriSign reserves the right
    to restrict your access to the Whois database in its sole discretion to ensure
    operational stability.  VeriSign may restrict or terminate your access to the
    Whois database for failure to abide by these terms of use. VeriSign
    reserves the right to modify these terms at any time.
    
    The Registry database contains ONLY .COM, .NET, .EDU domains and
    Registrars.
    

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  4. Anonymous
    2024-12-31T15:40:55+00:00

    Hello Sir/Madam,

    Tried the above options. Method 1 did not fix the problem . For Method 2 - System is looking for some parameters for the below Ren C:\Windows\SoftwareDistribution.old
    Ren C:\Windows\System32\catroot2 Catroot2.old .

    For Method 3 I am getting the error - This update is not applicable to your computer

    Please advise as my system is non-complaint

    Thanks

    Sulochana

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  5. Anonymous
    2024-12-16T09:12:36+00:00

    I contacted M$ online help, and the operator I reached ended up installing a "custom" form of Windows 11. It worked, but two weeks later, my laptop died.

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