Unable to install Windows 11 Update Version 23H2 (KB5036980)

Anonymous
2024-05-06T02:20:28+00:00

I've been repeatedly trying to install this update, but each time I try to launch the update, it will suddenly stop at 96% and tell me there was something wrong with the install and my PC files would return to the previous "un-updated" state.

I've tried every method I could easily find online (Removing all non-essential hardware, did clean boot into Windows, et cetera.), but none of them fixed the isue and I'm suspecting it's a deeper, less common issue.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-05-06T02:56:24+00:00

    Hi Helix. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

    What version of Windows are you using?

    Press Windows + R

    Type 'Winver' and hit OK.

    Please take a screenshot and attach it in your next reply. Please cover personal/sensitive information. Thank you.

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    5 people found this answer helpful.
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  2. Anonymous
    2024-08-11T15:02:01+00:00

    Hi Helix. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

    What version of Windows are you using?

    Press Windows + R

    Type 'Winver' and hit OK.

    Please take a screenshot and attach it in your next reply. Please cover personal/sensitive information. Thank you.

    IT IS ON MY PC BUT IT TRYING TO INSTALL AGAIN AND FAILLING

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    4 people found this answer helpful.
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  3. Anonymous
    2024-10-08T13:07:54+00:00

    I have also tried all 3 steps and have been unsuccessful with updating Windows 11.

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    3 people found this answer helpful.
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  4. Anonymous
    2024-10-06T07:27:45+00:00

    This problem is so common, and has been happening so long, it's about time M$ got it's a@@@ into gear, and sorted it. They're stopping support for 22H2, which is the version most in use, after 7th October!

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